Hospitality Manager
The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires a proactive leader who can manage staff, drive sales, and uphold the restaurant's brand values.
Key responsibilities include :
- Managing daily operations, including staff scheduling, training, and performance management.
- Ensuring exceptional customer service and resolving any customer complaints promptly.
- Monitoring and controlling food and beverage costs to maximize profitability.
- Developing and implementing marketing strategies to increase sales and customer engagement.
- Maintaining compliance with health and safety regulations and food handling standards.
Qualifications :
Proven experience in a similar management role within the hospitality industry.Strong leadership and communication skills.Ability to manage budgets and financial performance.Excellent problem-solving and decision-making abilities.Passion for the hospitality industry and a commitment to delivering high-quality service.