General Manager

Leica General Manager - Retail

Leica Camera is a global Icon that celebrated 100 years of innovation and photography in 2014. Over more than a century Leica has mastered the balance of art and engineering - achieving an immutable harmony of form and functionality. Visit Leica Camera at - .

We are dedicated to developing cameras and optical instruments of the highest standards. The company has a tradition of precision manufacturing and technological innovations which have steadily positioned the brand at the forefront of the photographic industry and has enabled it to establish an unsurpassed standard of excellence.

Role Overview

The General Manager is the overall business leader of the Leica Store accountable for sales profitability client engagement operations and brand representation. This role ensures the store delivers a world-class client experience while embodying Leicas heritage of innovation craftsmanship and cultural leadership in photography.

This position reports to the Vice President of Retail and serves as the strategic leader responsible for both business performance and brand representation at a local level. The General Manager is responsible for ensuring that all store activities meet or exceed Leicas global retail standards with particular emphasis on clienteling CRM excellence and operational compliance.

Key Responsibilities

Sales & Client Experience

• Define and implement the stores commercial strategy and annual business objectives in alignment with regional and global retail goals.
• Act as the business owner of the store driving sales performance profitability and brand equity.
• Cultivate and manage top-tier client relationships and community partnerships to elevate awareness and visibility of the Leica brand.
• Provide visible leadership within the store inspiring the team to deliver exceptional service and storytelling.
• Oversee all facets of client development including CRM strategy VIP relationship building and event hosting in partnership with Leica Akademie and Gallery.
• Ensure consistent delivery of Leicas global clienteling standards including CRM adoption outreach activities and follow-up practices.

Operations & Compliance

Leadership & Team Development

Required Experience :

Director

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1