Account Executive

Account Executive

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. The Account Executive's primary goal is to organically generate sales by nurturing existing customer relationships and prospecting for new customers. This entry level, individual contributor sales role will provide world class account management, acting as a liaison between the company and a group of customers. Ideal candidate should have exposure to strategic sales strategies, and ideally, a proven track record of success prospecting, penetrating, managing and closing customers. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic clients in designated territories.

Duties and responsibilities include : penetrating accounts at both the functional and executive level, working with business team leaders and industry experts to design superior solutions for customers current and future needs; providing cross-territory technical and sales expertise when needed; instrumental in execution of MSC Collaboration projects and cross selling activities; acting as a role model for all sales associates and consistently demonstrating MSC values and financial achievement; working with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills; achieving sales plan and account retention target; identifying and growing opportunities within the district through collaboration with strategic accounts, national account, MSC sales, and sales management to insure growth achievement; effectively communicating initiatives between multiple contacts within a customer; maximizing the percentage of productivity through the utilization of multiple MSC Solution channels; developing world class relationships with customers and delivering key components of the sales strategy, while being initiative to solve customer's needs; having in-depth experience, knowledge and skills in acquiring customers by exceeding their requirements; creating and delivering face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services; staying aware of the competitive landscape and emerging technologies to best position MSC in the marketplace; developing the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations; actively researching and generating new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships; retaining customer base by delivering and ensuring a superior customer experience; maintaining accurate and quality sales records and preparing sales and activity reports as required; responsible for successful implementation of major company programs and initiatives; assisting or conducting prospect / customer surveys and conversions and set up of new customer locations; securing and submitting customer orders for processing utilizing wireless ordering technology; developing pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines; submitting in timely manner, in the format requested, all written reports as required by management; fostering the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose; participation in special projects and performing additional duties as required.

Education and experience requirements include : high school diploma or equivalent is required; two to four year college degree preferred; minimum of 3+ years outside direct sales / service experience preferred; 2 years of industry experience preferred; experience in account retention and account penetration preferred (expansion of sales within existing accounts); must be able to verify sales successes.

Skills required include : proven track record in new account acquisition, account retention and / or account penetration (expansion of sales within existing accounts) is preferred; high degree of integrity and ability to develop customer relationships required; demonstrated ability to resolve problems and develop action plans; technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.; requires ability to read technical material and develop analysis regarding the same; must exhibit excellent verbal and written communication skills, as well as excellent listening, presentation and questioning skills; computer literate (MS Word, Excel, PowerPoint, email) and ability to acclimate to PC based order entry system and wireless, handheld scanners; must exhibit basic math skills and ability to organize and manage time appropriately.

Other requirements include : a valid driver's license; capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required; job entails frequent lifting, bending and stretching; ability to move product weighing up to 60 pounds.

Compensation starting at $58000 - $60000 (Base with commissions included) The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The company reserves the right to modify the range as market conditions change.

People. Collaboration. Insight. Thats how you build something that works. Built on a foundation of trust, we work side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, we strive to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits : Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles : Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

Equal Employment Opportunity Statement : At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs / requirements known.