Talent.com
Director, Partner Management

Director, Partner Management

FiservSeattle, WA, US
14 hours ago
Job type
  • Full-time
Job description

Director, Partner Management

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Director, Partner Management do at Fiserv?

As a successful Director, Partner Management, you will lead a team acting as an extension of our client's business representing Fiserv. You will be accountable for a client segment's strategic and operational outcomes.

What you will do :

  • Provide consultation, cross-functional leadership to Fiserv support teams and manage the overall day to day relationship
  • Develop strategies, processes and people to effectively manage the client segment
  • Develop a trusted partner relationship with client segment stakeholders and executive sponsors
  • Lead and develop a Partner Management team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomes
  • Develop and implement effective strategies and processes to manage client segment

What you will need to have :

  • 7+ years experience building productive and profitable working relationships with clients
  • 7+ years experience with ensuring the timely and successful delivery of our solutions according to client needs and objectives
  • Ability to identify new revenue streams, including product and professional services

    • What would be great to have :

  • Bachelor's degree in business, marketing, technology or a related field, or an equivalent combination of education, work and / or military experience
  • Experience with verifying accurate and up to date documentation of the client architecture and processing environment, product matrix and custom processes
  • Experience facilitating the client communication and delivery process as it relates to association releases, regulatory changes, product / platform upgrades, fee revisions and system enhancements
  • Ability to lead critical initiatives including, but not limited to, external projects, incident response, process improvement, employee training and developing / maintaining standard operating procedures

    • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

    This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

    Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

    Create a job alert for this search

    Director Partner Management • Seattle, WA, US