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Hotel Night Auditor/Dual Rate Lead Auditor - Full Time (Harrah's Laughlin)
Hotel Night Auditor/Dual Rate Lead Auditor - Full Time (Harrah's Laughlin)Caesars Entertainment • Laughlin, NV, US
No longer accepting applications
Hotel Night Auditor / Dual Rate Lead Auditor - Full Time (Harrah's Laughlin)

Hotel Night Auditor / Dual Rate Lead Auditor - Full Time (Harrah's Laughlin)

Caesars Entertainment • Laughlin, NV, US
1 day ago
Job type
  • Full-time
Job description

Night Audit Clerk And Night Audit Lead

Become a vital part of the Caesars Family Style Service team as both a Night Audit Clerk and Night Audit Lead. This dual-rated position combines hands-on guest service with leadership responsibilities. You'll ensure smooth overnight operations, accurate financial reporting, and uphold service standards that create exceptional guest experiences.

Night Audit Clerk Responsibilities :

  • Perform all Night Audit functions : run reports, date roll, post room and tax.
  • Assist guests with check-in, check-out, and provide accurate property information.
  • Update room statuses and handle pre-registration.
  • Resolve billing inquiries and troubleshoot issues promptly.
  • Balance your drawer bank daily and maintain a clean, organized desk area.
  • Answer incoming calls and provide details on hotel services, events, and local attractions.

Night Audit Lead Responsibilities :

  • Supervise the overnight Front Desk and Night Audit operations.
  • Ensure consistent, high-quality service standards across the team.
  • Train and coach staff on service expectations and technical processes.
  • Conduct regular inspections and correct deficiencies.
  • Resolve guest complaints professionally and implement service improvements.
  • Communicate effectively with all departments via phone, email, and in person.
  • Provide technical support and guidance to Night Audit Clerks.

    • Other Duties :

  • Perform additional tasks as assigned by the Front Office Manager or Night Audit Lead.

    • What We're Looking For :

  • Education : High School Diploma or equivalent.
  • Experience :

    • Minimum 2 years in a similar role preferred.

  • Supervisory or leadership experience in hospitality is a plus.
  • Skills :

    • Strong communication, problem-solving, and conflict resolution skills.

  • PC literate; Microsoft Word and Excel knowledge preferred.
  • Ability to work independently and lead a team effectively.
  • Appearance : Professional and well-groomed.

    • Physical & Mental Demands :

  • Lift, push, and pull up to 20 lbs.
  • Stand and walk for long periods; climb stairs; maneuver in confined spaces.
  • Bend, stoop, twist, and reach as needed.
  • Comfortable working in secondhand smoke environments and high-noise areas.
  • Accurate money handling and ability to work flexible schedules.
  • Tolerate bright lights and hot temperatures.

    • Why Join Us?

    This is a unique opportunity to grow your career by mastering both technical audit functions and leadership skills. You'll play a critical role in ensuring operational excellence and delivering memorable guest experiencesday and night.

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    Night Auditor Hotel • Laughlin, NV, US