Patient Service Representative (Medical Receptionist)

Patient Service Representative (Medical Receptionist)

This position will float between Concord & Mentor locations.

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here :

• LIFE-Work Balance & Flexible Schedule : Full-time (3-day / 12-hour shifts, 8 AM - 8 PM) No overnight shifts, so you can prioritize both your career and personal life!
• Competitive Pay & Benefits : Medical, Dental, Vision, Prescription, Pet Insurance & more
• Paid Time Off & Holidays : Recharge and take care of yourself
• 401K with Company Match : Plan for your future
• Wellness Support : Employee Assistance Program (EAP) & Wellness Initiatives
• Professional Growth : Leadership opportunities & professional development

Key Responsibilities :

Required Qualifications :

At University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.