Community Based Case Manager

Job Description

Job Description

ESSENTIAL FUNCTIONS

• Provide goal-directed, strength-based, and recovery-oriented services in community settings (home, school, etc.).
• Collaborate with clients, families, and treatment teams to develop and monitor individualized treatment and crisis plans.
• Deliver supportive counseling, emotional and behavioral interventions, skill-building, and crisis response.
• Coordinate services with schools, healthcare providers, social services, and other community resources.
• Assist with benefit applications, transportation arrangements, and accessing essential services.
• Conduct strengths and needs assessments, complete and update treatment plans and clinical documentation.
• Serve as an advocate for clients and families and act as a liaison across systems of care.
• Participate in internal meetings and external networking to enhance service access.
• Maintain confidentiality, promote cultural competence, and adhere to trauma-informed practices.
• Actively support and promote the agency’s mission and strengths-based philosophy.
• Complete required background checks every two years.
• Complete required training.
• Work as part of an integrated treatment team collaborating with the individual served, family members or others they want involved in their treatment and other treatment team members (internal and external) to help support the individual in their treatment and recovery.
• Demonstrate cultural and linguistic competence.
• Approach interactions with individuals served and colleagues with a trauma sensitive lens
• Provide services that are recovery oriented, and person and family centered, utilizing a strengths-based approach.
• Provide services to meet the whole health needs of individuals served.
• Utilize appropriate assessment instruments to help monitor the progress of individuals served and ensure necessary services are received in the appropriate intensity and duration.
• Utilize Evidence Based Practices (EBPs) as appropriate.
• Other duties as assigned by respective team managers or supervisors.

POSITION QUALIFICATIONS

Education / Licensure :

Experience : Prior experience working with children, adolescents, and families preferred.

Requirements :

investigations.

required.

Knowledge / Skills / Abilities :

Work Environment & Physical Demands

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5+ hrs / day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs / day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs / day)

Physical Demands Lift / Carry

Stand (F) 10 lbs. or less (0)

Walk (F) 11 – 20 lbs. (0)

Sit (F) 21 – 50 lbs. (N)

Manually Manipulate (F) 51 – 100 lbs. (N)

Reach Outward (F) Over 100 lbs. (N)

Reach Above Shoulder (F)

Climb (F) Push / Pull

Crawl (F) 12 lbs. or less (0)

Squat or Kneel (F) 26- 40 lbs. (0)

Bend (F) 41 – 100 lbs. (0)

Other Physical Requirements :

Case Managers must have sufficient ambulatory capabilities to work with children and adolescents

in the community-based setting. Position may require the ability to use physical holding (MAB) with

children +and adolescents exhibiting out of control behaviors.

SUPERVISORY RESPONSIBILITIES

This position has no direct supervisory responsibilities but does serve as a coach and mentor for

other positions in the department.

WORK ENVIRONMENT

Office and Community-Based working environment; requires flexible schedule; frequent

interruptions occur; expected to deal with individuals in crisis; risk of exposure to aggressive and / or

acting out (verbal and physical) children and youth, and exposure to low socioeconomic homes and

neighborhoods.