Senior Business Process Analyst (Contract)
Location: Kansas City, MO
Term: Contract | Full-Time (40 hours/week)
Background Check & Drug Screen: Required
Not open to C2C or thirdparty vendors / Only W2 candidates will be considered
Overview
We are seeking a Senior Business Process Analyst to lead the analysis and optimization of business processes across a dynamic organization. This role will collaborate with cross-functional teams to drive transformation, continuous improvement, and operational efficiency.
Key Responsibilities
- Analyze business processes to identify gaps, inefficiencies, and improvement opportunities.
- Develop and implement new process designs and supporting technologies.
- Document findings, recommendations, and proposed solutions.
- Conduct process audits and performance assessments to ensure sustained effectiveness.
- Track and report process metrics and KPIs for informed decision-making.
- Elicit and document business requirements for transformation initiatives.
- Create and maintain process documentation, including models and business rules.
- Maintain process inventory in alignment with governance frameworks.
- Ensure QA/QC adherence and compliance with company policies.
Qualifications
- Bachelor’s degree in Business Administration, MIS, Operations, or related field (or equivalent experience).
- 7+ years of experience in business process improvement, BPM, and strategic initiatives.
- Expertise in business process modeling (BPMN 2.0) or similar standards.
- Strong knowledge of process improvement principles and governance practices.
- Excellent communication and presentation skills; ability to work with all organizational levels.
- Preferred: Familiarity with APQC Process Classification Framework, IIBA BABOK, ABPMP BPM CBOK.
- Experience with process management tools, process mining tools, and software solutions (SaaS, ERP, etc.) is a plus.