Multimedia Producer, B2B Marketing Job at Aisera in Palo Alto

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Aisera has received numerous recognitions, including the following : Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

Position Overview Create compelling video content that drives brand awareness and engagement for a fast-growing 260-person enterprise startup. This role combines creative storytelling, technical expertise, and marketing sensibility to produce high-quality video content across all marketing channels.

Key Responsibilities Conceptualize, shoot, and edit marketing videos including product demos, customer testimonials, brand stories, and social media content

Own end-to-end video production process from pre-production planning to final delivery

Create engaging content optimized for different platforms (LinkedIn, YouTube, Twitter, website)

Develop storyboards and scripts in collaboration with marketing team

Manage video project timelines and prioritize multiple productions

Maintain company's video asset library and organize footage

Direct and film interviews with executives, customers, and team members

Create motion graphics and animations for product features and data visualization

Ensure consistent brand voice and visual style across all video content

Technical Skills Expert proficiency with professional video equipment (cameras, lenses, lighting, audio)

Advanced video editing skills using Adobe Premiere Pro and After Effects

Experience with audio recording and mixing

Proficiency with motion graphics and animation

Knowledge of color grading and color correction

Understanding of video compression and delivery formats

Experience with live streaming and virtual event production

Familiarity with green screen and compositing techniques

Creative Skills Strong visual storytelling ability

Excellence in composition and lighting

Creative approach to B2B / enterprise content

Eye for detail in editing and post-production

Ability to create compelling narratives from technical content

Understanding of pacing and engagement techniques

Experience with interview direction and talent coaching

Marketing Knowledge Understanding of content marketing principles

Experience creating conversion-focused video content

Knowledge of video SEO and platform optimization

Familiarity with marketing analytics and metrics

Understanding of B2B / enterprise marketing needs

Experience with A / B testing video content

Knowledge of social media video best practices

Required Experience 5+ years of video production experience

3+ years creating marketing or branded content

Experience working with enterprise / B2B brands

Bachelor's degree in Film, Video Production, or related field

Track record of meeting engagement metrics

Technical Requirements Professional cameras (Sony, Canon, or similar)

DaVinci Resolve or similar color grading tools

Motion graphics software

Software Knowledge Video compression tools

Project management software

Desired Qualities Self-motivated with strong project management skills

Excellent communication and collaboration abilities

Ability to translate marketing objectives into creative concepts

Comfortable working independently and with teams

Adaptable to feedback and changing priorities

Strong attention to detail and quality standards

Ability to work within brand guidelines while pushing creative boundaries

Performance Expectations Produce 3-4 high-quality videos per month

Meet engagement and conversion targets

Quick turnaround on time-sensitive projects

Regular reporting on video performance metrics

Reporting Structure Reports to Content Marketing Manager or CMO

Collaborates with Marketing, Product, and Sales teams

This is a full-time, permanent position that will significantly impact our brand presence and marketing effectiveness through compelling video content.

At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

Bay Area, CA

$125,000 - $150,000 USD

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