Bilingual Spanish / English Certified Peer Support Specialist (Crisis Aftercare Team)

Job Description

Job Description

About the Mental Health Association of San Francisco (MHASF) :

MHASF is a mental health peer-run nonprofit located in downtown San Francisco serving people and agencies across the Bay Area since 1947. As mental health consumers ourselves, we center the lived expertise of people with mental health challenges in our advocacy, education, and support programs, and believe that dignity and recovery in mental health are something everyone can experience. Our staff is dedicated to creating spaces for learning and healing around stigmatized and under-resourced areas in mental health—hoarding and cluttering behavior, peer employment support, wellness & nutrition, community-based crisis response, service navigation, and more. MHASF strongly-encourages people with lived experience of mental health challenges to apply and grow with us!

Department : Marin Peer Support Specialist Program

Job Status : Part-time (20 hours per week); Non-Exempt

Hours : 10 am - 3 pm, Monday - Thursday or Tuesday - Friday. Some schedule flexibility may be required for urgent situations

Salary : $32.21 / hour

Benefits :

• Medical : Kaiser HMO or Blue Shield PPO (Prorated) Dental & Vision (Prorated),
• Life & long-term disability coverage; EAP,
• Paid Time Off, sick days, and major holidays,
• Health and Dependent Care FSA, Commuter Check, and 403(b) options available,
• Ongoing access to MHASF continuing education and skill-building workshops- all training time paid,
• Excellent opportunity for advancement-over 70% of our staff have been promoted internally at least once!

Reports To : Marin Program Manager

Overview of Position :

When you're experiencing a mental health crisis, the presence of someone who understands what you're going through can make all the difference. In partnership with Marin County's Behavioral Health & Recovery Services (BHRS), MHASF aims to make that difference for Marin County residents. We place Certified Peer Support Specialists within a multidisciplinary team, based in Marin County to offer compassionate, culturally-sensitive support and help build a sense of trust, safety, and possibility for people at their most vulnerable. This part-time position program focus is on the Follow-Up After Emergency Department Visit for Mental Illness Performance Improvement Project (FUM-PIP) within the Crisis After Care Team (CAT) located at the Bon Air Hospital.

The peer may provide post-crisis support, follow-up, and outreach through referral pathways from a variety of Marin County crisis related service programs (Crisis After Care, Transition and Outreach, Mobile Crisis Response, Marin Health, Kaiser, and Novato ERs). The peer addresses a person's unique motivation, needs, and preferences for treatment, facilitating timely and effective care coordination and engagement in services in-person or via telehealth modalities.

Our Certified Peer Support Specialist offers a wide array of supports to Medi-Cal beneficiaries of Marin County after mental health crises, including emotional support, short-term housing linkages, transportation, public benefits enrollment, health system navigation, service referrals, advocacy, and much more. Most importantly, they use their own lived experience of crisis and recovery to develop authentic connections and belief in the reality of hope. If you're seeking to put your lived experience to work helping others , have your own vehicle to transport clients , and enjoy work that offers variety and challenge, we would love to hear from you!

Top Three Responsibilities :

The Certified Peer Support Specialist will spend time both on-site at the BHRS office and traveling throughout Marin County to provide personalized follow-up peer counseling and resource navigation support. Position responsibilities will include the following :

Peer Support & Resource Navigation :

Record-Keeping, Training & Participation :

As job descriptions cannot be exhaustive, the above list of responsibilities is intended to provide a general overview of duties to be assigned and in no way is a comprehensive list of position duties and responsibilities.

Qualifications :

Physical Requirements

The position requires long periods of work at a desk, which may involve sitting or standing and the use of a computer, keyboard, mouse, and desk phone. The office building and between floors of the building, and to travel short distances (under 1 mile) is required. Other physical tasks may involve reaching, pulling, pushing, bending, climbing a stepladder, use of a dolly to move items weighing up to 50 lbs., and lifting and carrying up to 20 lbs.

Equal Opportunity Employment Statement

Mental health challenges can affect anyone at any time, regardless of identity or background, and consequently the communities we serve are highly diverse. As a peer-run organization, we also recognize the importance of lived experience as an irreplaceable form of expertise and as a basis for building trust and providing effective services. We welcome and strongly encourage people from historically marginalized and economically disadvantaged groups, including people who identify as disabled or neurodivergent, to apply to work with us.

MHASF is committed to providing equal employment opportunities to all qualified applicants for employment and does not discriminate on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender or gender identity, gender expression, age, sexual orientation, military or veteran status, or any other factor not related to ability to successfully fulfill the requirements of the position.