Desktop Support Technician

One of Insight Global's customers is looking to onboard a Desktop Support Technician to their team in Irvine, CA. They will have a strong focus on imaging and deployment is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about delivering excellent customer service. They will perform system imaging and deployment using SCCM and other desktop support tools, provide technical support for Windows OS, VPN, and Active Directory (AD) environments, and manage and resolve support requests via ServiceNow. 75% of their time will be devoted to desktop work, while 25% will be devoted to asset management for hardware and devices. This is a 6-month contract and will be required to come on-site 5 days a week in Irvine, CA.

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Required Skills & Experience

3+ years of experience as a Desktop Support Technician or similar role

Strong experience with SCCM, imaging, and deployment processes.

Proficiency in Windows OS, VPN configuration, and Active Directory.

Familiarity with ServiceNow or similar ticketing systems.

Excellent communication and customer service skills.

Proven ability to work effectively in a team-oriented, "work hard, play hard" culture.

Nice to Have Skills & Experience

Asset management experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.