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Internal Sales Associate - Remote (Field)

Internal Sales Associate - Remote (Field)

Solis Health PlansOrlando, FL, US
1 day ago
Job type
  • Full-time
  • Remote
Job description

Job Description

Job Description

Internal Sales Associate - Tampa

Bilingual in English and Spanish required

Solis Health Plans is a new kind of Medicare Advantage Company. We provide solutions that are more transparent, connected and effective for both our members and providers. Solis was born out of a desire to provide a more personal experience throughout all levels of the healthcare journey. Our team consists of expert individuals that take pride in delivering quality service. We believe in a culture that collaborates and supports one another, and where success is interlinked and each employee is valued.

  • Medicare Sales Experience Required

POSITION SUMMARY

Responsible for advising Medicare Beneficiaries on the plan benefits offered by SOLIS Health Plans.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Performs compliant sales presentations to enroll prospective members into the Plan as per Marketing Policies and Procedures while complying with State and Federal Guidelines.
  • Ensures only Medicare Approved Materials are used during presentations.
  • Conducts in-person appointments at participating medical centers or prospect’s home.
  • Converts appointments into enrollments.
  • Checks enrollment paperwork for accuracy and completion.
  • Coordinates new member’s first visit with their primary care physician.
  • Maintains enrollment rate that is deemed acceptable.
  • Achieves corporate enrollment goals.
  • Communicates effectively in person and by phone.
  • Requires daily use of considerable discretion and judgment.
  • Resolves member issues concerning plan benefits, medication copays, etc.
  • Assists members as deemed necessary.
  • Communicates effectively with other professional and support staff in order to achieve positive customer outcomes.
  • Promotes and contributes to a positive, problem-solving environment.
  • Assists customers, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
  • Complies with company policies and procedures and maintains confidentiality of customer medical records in accordance with state and federal laws.
  • Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
  • Participates in meetings, training and in-service education, as required.
  • Performs other duties as assigned.

    • SUPERVISORY RESPONSIBILITY

    None

    QUALIFICATIONS & EDUCATION

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school graduate or equivalent; or equivalent combination of education and experience.
  • Agent License 2-15 (Life, Health & Variable Annuity) or 2-40 (Health), in good standing, required
  • Certificate of completion for either Gorman or AHIP for corresponding year
  • Copy of Continuing Education transcripts
  • National Producer Number
  • Valid drivers license
  • Reliable transportation
  • Must be goal and result driven (ability to meet quotas)
  • Attention to detail
  • Data entry Skills
  • Felxible schedule in order to meet with prospective members during non-business hours
  • Excellent computer knowledge is required, including proficient knowledge of Microsoft Office
  • Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies
  • Excellent listening, interpersonal, verbal and written communication skills with individuals at all levels of the organization
  • Ability to work effectively independently and in a team environment
  • Ability to read, analyze, and interpret technical procedures or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
  • Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area and volume
  • Ability to define problems collects data, establish facts, and draw valid conclusions
  • Strong decision-making, analytical skills
  • Must be self-motivated, organized and have excellent prioritization skills
  • Must be able to work well under stressful conditions
  • Must be able to work in a fast paced environment
  • Fluency in Spanish or Creole preferred
  • Excellent customer service skills

    • What Sets Us Apart :

    Join Solis Health Plans as an Internal Sales Agent and become a catalyst for positive change in the lives of our members. At Solis, you will be part of a locally rooted organization deeply committed to understanding and serving our communities. If you are eager to embark on a purpose-driven career that promises growth and the chance to make a significant impact, we encourage you to explore the opportunities available at Solis Health Plans. Join us and be the difference!

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    Field Sales Associate • Orlando, FL, US

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