Retention Call Center Agent

Summary

Non-Negotiable Base Pay : $20.50 / hour + Uncapped Commission

1st Year On-Target Earnings : $68,000. No sales experience required. Paid full-time training provided!

This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers.

Job Duties and Responsibilities

What You’ll Do :

• Position and sell products / services to new and existing customers
• Assess customer needs and offer the best solution
• Bounce back from challenging calls and stay focused on long-term goals
• Manage time effectively while engaging with customers and handling data entry
• Provide exceptional customer service to build and maintain relationships

What’s in it for You :

Skills, Experience and Requirements

Benefits :

From versatile health perks to new career opportunities, check out our benefits on our careers website .

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements : EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )

Salary Ranges

Compensation : $20.50 / Hour - $34.87 / Hour