Public Works Program Coordinator

Program Coordinator

Applications are being accepted by the Department of Public Works for a full-time Program Coordinator to perform complex, diversified, and highly specialized technical and administrative duties in support of the Department's service programs and projects. Working collaboratively with other program coordinators in the Department, responsibilities include providing overall management / coordination of the day-to-day business operations of a work unit; coordinating administrative aspects of the City's on-demand bulk pickup program; performing detailed project research; coordinating the work of contractors and vendors; resolving service issues; investigating and responding to complaints; inputting data into databases from a variety of sources; and assisting with planning, preparing, and monitoring budgetary activities for designated program areas. The ideal candidate will possess strong organizational, customer service, time and resource management, and multi-tasking skills; have excellent attention to detail; and exceptional interpersonal and communication (verbal and written) skills to interact with staff at all levels, City officials, residents and business owners, contractors and vendors, and other stakeholders. The ability to accomplish tasks under pressure and before deadlines on a consistent basis and proficiency in leveraging technology to enhance efficiency are essential. Must be able to anticipate and address issues and exercise appropriate judgment when executing tasks and proactively provide assistance and support whenever and wherever needed. Must be customer focused, flexible, and resourceful to adapt to changing priorities and deadlines, and able to handle last-minute changes with composure and confidence. Previous experience using Geographic Information Systems (GIS) and VUEworks (or similar asset management software) preferred. Fluency in English and Spanish is highly desirable. Core work schedule 8 a.m. to 4 p.m., Monday through Friday; occasional evening and weekend work is expected to fulfill the expectations of this position. Starting salary for this position is negotiable within the target hiring range ($60,000 - $68,000) and will be offered at a level consistent with the experience and qualifications of the candidate.