Customer Service Supervisor

A company is looking for a Customer Service Team Supervisor.

Key Responsibilities

Supervise and support a team of Customer Service Leads and Representatives

Drive productivity and manage team performance through coaching and feedback

Complete project work and ensure adherence to schedules and guidelines

Required Qualifications

Bachelor's degree or equivalent work experience

4+ years of customer service experience, preferably in eCommerce or retail

1+ years of leadership experience in a customer service setting

Strong work ethic with a positive attitude and ability to multitask

Excellent computer / software skills (Google Docs, Sheets, and Slides)