Rakuten International is hiring : Sr. UX Designer in Bellevue

Sr. UX Designer at Rakuten International

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

Job Summary

Rakuten’s America AI & Data Division is seeking a passionate and experienced UX Designer to shape engaging and effective user experiences across a variety of our services and platforms. You will play a crucial role in driving user-centered design, from conducting user research and developing UX strategies to designing user interfaces and managing web content. Your expertise will be critical in driving UX quality and achieving business objectives, providing innovative UX and UI design solutions across diverse business areas, including potential contributions to AI-driven products and services. This role offers the opportunity to work on projects spanning various industries and contribute to a leading technology company in a fast-paced, global environment.

Key Responsibilities

• UX Strategy & UI Design : Lead UX strategy and design concept development for key projects, balancing KPI achievement with enhanced user experience. This may include projects related to AI-driven products and services.
• Design user interfaces that are intuitive, visually appealing, consistent with brand guidelines and with a focus on usability and accessibility.
• Create wireframes, mockups, and prototypes to effectively communicate design ideas.
• UX Research & Data Analysis : Plan, conduct, and analyze user research, including usability testing, user interviews, surveys, A / B testing, and other research methods.
• Translate research findings into actionable design recommendations.
• Analyze user data and feedback to identify areas for improvement and optimize design performance.
• Web Content Management & Optimization : Create, edit, and manage web content to ensure clarity, accuracy, and alignment with brand voice and organizational objectives.
• Administer content workflows to ensure timely and accurate delivery of web materials.
• Coordinate publishing schedules to align with marketing campaigns and business objectives.
• Edit web copy to maintain consistency with brand voice, style guides, and quality standards.
• Apply knowledge of SEO best practices to optimize web content for search visibility and rankings.
• Collaboration & Communication : Collaborate effectively with cross-functional teams, including product managers, engineers, AI specialists, marketing stakeholders, and legal teams, to ensure alignment on UX goals. Collaboration with diverse stakeholders is essential, including Japan-based teams. Incumbent will need to have a deep understanding of Japanese business etiquette communication style and decision making processes.
• Communicate research findings and design solutions effectively to stakeholders.
• Champion user-centered design principles throughout the product development lifecycle.
• Quality Assurance & Global Collaboration : Ensure the quality of the user experience through usability testing, heuristic evaluations, and other quality assurance activities.
• Collaborate with international teams to align and drive UX quality assurance initiatives.

Qualifications

Minimum Requirements

Salary

USD $88,357.50 - $150,040.00 annually

Equal Employment Opportunity : Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. We consider applicants without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, or any other characteristic protected by applicable laws.

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