LTSS Service Care Manager

Position Title : LTSS Service Care Manager

Work Location : Candidates must reside within the state of Florida - 34952-34953, 34983-34988 / Southern Palm Beach County is the target location.

Assignment Duration : 3 months

Work Schedule : Monday - Friday 8 am - 5 pm

Responsibilities :

The position will be 8 to 5 with the possibility of participating in a flex work week after being hired on FTI ( to be reviewed / approved by leadership based on performance in the role)

The team has a strong longevity and many of the team have been a part of the team for years

This role is remote but also requires field work, while allows for a self-made independent role.

They can build and schedule their meetings throughout the week

Interacting with members, family members, providers and other departments to ensure member's needs are being met. member / provider requests / issues / concerns

Visit members in field and return to home office to complete documentation

Managing difficult members, multiple priorities. Positive attitude, problem solver / solutions oriented, empathy while ensuring business needs are met.

Candidate Requirements

Education / Certification

Required : Requires a Bachelor's degree and 2 - 4 years of related experience

Preferred : n / a

Licensure

Required : Drivers License

Preferred : n / a

• Years of experience required
• Disqualifiers
• Best vs. average
• Performance indicators

experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with type of assessments.

Prefer experience working with TruCare which is the software the team uses

Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity

Field based case management

Remote work

Experience working with geriatric population

Position is offered by a no fee agency.