Provider Escalation Manager

A company is looking for a Provider Escalation and Education Manager.

Key Responsibilities

Lead the development of a centralized issue intake process to enhance operational efficiency

Manage issue resolution to ensure timely responses and improve provider satisfaction

Support cross-functional initiatives to drive program improvements and operational excellence

Required Qualifications and Experience

Proven ability to analyze complex data sets for strategic initiatives

Experience in defining and executing operational plans with measurable outcomes

Strong relationship-building skills with a focus on collaboration

Experience in leveraging analytics for operational model design and success measurement

Familiarity with Data, Analytics, and Business Intelligence Platforms is preferred