Status Neutral Case Manager

Job Type

Full-time

Description

Under the supervision of the Regional Services Manager, performs assigned duties relating to the implementation and evaluation of community health worker services.

Client Services

• Engage in outreach activities at various community sites to identify clients in need of case management services.
• Assess client needs, prepare appropriate individual service plans and maintain records. Assist clients in implementing the service plan by networking and referral, internally and / or to other community resources.
• Conduct referral and linkage activities to housing, food programs and other customer needs.
• Develop and maintain database of professional contacts.
• Establish, maintain and update client case records using approved agency forms and procedures. ensure confidentiality of all records.
• Provide relevant literature to clients and members of the community.
• Coordinate with social services and insurance companies or other financial services to ensure ability to pay for care.
• Assist with insurance and benefit applications
• Advocate for clients who have legal benefit concerns

Assist homeless or precariously-housed clients towards more stable housing

Reporting / Monitoring

Hyacinth Representation / Advocacy

Training and Certifications

Requirements

Preferred Minimum Education :

Other :

Preferred Area of expertise :