Senior Engagement Manager

Job Description

Job Description

Summary :

The Senior Engagement Manager at JTS is a key culture and organizational health leader, responsible for designing, implementing, and sustaining initiatives that strengthen employee engagement, reinforce company values, and drive continuous improvement in the JTS employee experience.

This role serves as a strategic connector across departments — translating engagement data into action, facilitating focus groups, and partnering with leaders to ensure JTS remains a great place to work as it grows. The Engagement Manager plays a critical role in building a strong cultural foundation that supports JTS’s long-term success in a rapid growth, manufacturing-focused environment.

Accountabilities :

• Lead the design and execution of the organizational health strategy, focusing on engagement, belonging, and cultural strength across all JTS sites.
• Administer and analyze employee engagement and pulse surveys, translating results into insights, themes, and actionable plans.
• Partner with leadership to develop and track progress on engagement action plans at the company, department, and site levels.
• Serve as an advocate for employee voice and organizational transparency through open feedback channels and communication initiatives.
• Facilitate focus groups, listening sessions, and cultural workshops to reinforce JTS’s values and connect employees to the company’s mission.
• Support the ongoing development and communication of JTS’s core values and cultural behaviors, ensuring they are integrated into daily operations, hiring, and leadership development.
• Partner with internal communications and leadership to highlight stories and examples that celebrate the JTS Way in action.
• Influence and enhance rewards and recognition programs that celebrate both individual and team achievements, reinforcing engagement and performance.
• Partner with HR and site leaders to align recognition programs with cultural goals, DEI initiatives, and business outcomes.
• Evaluate and recommend new recognition approaches that scale with company growth and evolving workforce needs.
• Partner cross-functionally with HR, Operations, and Leadership teams to drive engagement improvement initiatives across multiple sites.
• Serve as a coach and advisor to leaders on communication, engagement, and employee experience best practices.
• Support change management efforts that promote culture alignment during periods of rapid expansion or transformation.

Attributes :

Required Knowledge / Experience :

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