IT Support SpecialistSolutions Inc • Wood Dale, IL, US
IT Support Specialist
Solutions Inc • Wood Dale, IL, US
1 day ago
Job type
- Full-time
Job descriptionBachelor's degree in Information Technology, Computer Science, or related field Proven experience in IT support or a related role Excellent communication and problem-solving skills Strong knowledge of Windows and Mac operating systems Ability to work independently and collaboratively in a team environment Previous experience working in a help desk or technical support role Experience with virtualization technologies, such as VMware or Hyper-V Certifications in ITIL, CompTIA, or Microsoft are a plus Familiarity with network security and firewalls Salary range : $80,000 - $110,000 per year Health, dental, and vision insurance coverage 401(k) retirement plan with employer matching Paid time off and holidays Educational assistance for relevant certifications and training Opportunities for career growth and professional development
Job Description
Job Description
Job DescriptionJob Responsibilities :
- Provide technical support to users in person, over the phone, or via remote access
- Install, configure, and troubleshoot hardware and software
- Set up and maintain computer systems and networks
- Monitor system performance and ensure security protocols are followed
- Assist in the implementation and management of IT projects
- Create and update documentation for IT processes and procedures
Essential Qualifications :
Desired Experience :
Salary & Benefits :
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It Support Specialist • Wood Dale, IL, US