Sales & Customer Service Ambassador

Sales & Customer Service Ambassador

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

Applicants must reside in the state of Nevada to be considered for this role. Do you like talking to people? Are you warm, empathetic, and enjoy helping others? Do you also have strong sales experience to successfully navigate through sensitive conversations?

As the industry leaders, we proudly offer an exceptional patient experience and seek dynamic team members who are committed to working toward that same standard. Sono Bello is currently hiring Patient Ambassadors! We are looking for the best of the best, and will extend competitive compensation, benefits, and a bonus program with opportunities for growth and development.

We specialize in micro-laser assisted liposuction and total body transformation it is all we do! Our surgeons are highly trained in micro-laser technology and perform thousands of body contouring procedures every year. Although there are many different providers for liposuction, none offer the same combination of expertise, innovation, dependability, and affordability as Sono Bello.

Patient Ambassadors are responsible for creating the first impression in the patient journey and setting the stage by scheduling a free consultation via phone, sms, live chat, and email. Although our primary role is to schedule consultations at our conveniently located consult centers and fully accredited surgical centers across the United States; we also work directly with center team members, clinicians, and surgeons to support our existing patients. This is including, but not limited to : sending patient requests for follow up, warm-transferring to the center and fielding non-urgent, urgent, and emergent Medical Escalations to connect patients with clinicians or an On-Call Surgeon. All while adhering to our Quality Assurance requirements!

You must be a self-starter and a highly motivated professional. Please prepare to share your work experience, where you have demonstrated your ability to meet and exceed targets. Although you work in cooperation with an amazing team of Patient Ambassadors, this position is remote and will ultimately rely on your individual performance.

We are grateful for the opportunity to welcome new Patient Ambassadors to join the industry leaders! Moreover, we are committed to helping our patients live their lives beautifully and intend to offer the same opportunities for our team members.

BENEFITS :

• Full time hours only
• Consistent schedule with a variety of shift options
• 3-4 weeks of paid training
• Base pay of $16.00-$18.00 / HR + monthly bonuses
• Medical, dental, and vision insurance coverage
• 401K investing program
• Paid holidays
• Paid time off
• Remote work environment
• Career coaching toward professional growth and development

CORE RESPONSIBILITIES :

IMPORTANT ATTRIBUTES :

ADDITIONAL QUALIFICATIONS (REQUIRED) :

The hiring process will include a combination of phone, virtual and a skills assessment.

Training Schedule will be Mon-Fri, 9 : 30am to 6 : 30pm CST. You will need to provide your own laptop / PC for the first week of training. Sono Bello will provide all equipment after the first week of employment. You will need to be set up in a private, quiet workspace.