Strategic Dispatcher - Lubes

Strategic Dispatcher - Lubes

Location : San Antonio, TX

Position Reports To : Regional Director Non-Fuel Logistics

Schedule : TBD

Compensation : Commensurate with experience

Position Summary :

The Strategic Operations Dispatcher plays a critical role in optimizing routing, asset utilization, and service performance within their assigned zone. This position is responsible for independently making time-sensitive, strategic decisions that directly impact operational efficiency, customer satisfaction, and financial performance related to corporate initiatives.

Responsibilities :

Own and manage volume planning, routing optimization, and delivery execution to ensure alignment with KPIs, EBITDA targets, and service expectations

Independently analyze and adjust tank utilization, route efficiency, and zone coverage using data-driven insights, to optimize delivery efficiency

Make real-time operational decisions to reassign resources, cancel / add loads, or reroute deliveries based on market conditions, weather, customer needs, or driver availability

Conduct zone-level analysis and scenario planning to support corporate metrics and strategic objectives

Use performance dashboards and volume indicators to meet and exceed benchmarks in efficiency, cost, and service levels

Collaborate regularly with leadership, including Terminal Managers, Area Business Leaders, and Operations Directors to communicate trends, mitigate risks, and align dispatch strategy with broader operational goals

Ensure compliance with Federal, State, and local transportation regulations while meeting company performance standards

Participate in strategy reviews and cross-functional planning meetings related to corporate initiatives and continuous improvement efforts

Monitor and manage tank inventory, proactively dispatching to prevent service gaps

Maintain oversight of driver scheduling, availability, and capacity in real time

Coordinate load assignments and documentation across systems and stakeholders

Maintain accurate logs and system entries to ensure audit-readiness and data integrity

Perform administrative and communication duties, including scheduling, reporting, and customer follow-ups, with discretion and urgency

Maximize customer service and company profits through effective management of product inventories, drivers, trucks, and supply network

Other tasks as assigned by manager

Requirements :

Logistics degree from an accredited university or 3 years logistics experience

2-3 years utilizing metrics management across multiple departments

Locals only, must live within 60 miles of terminal

Demonstrated ability to make sound, independent operational decisions in a high-pressure environment

Strong business acumen and familiarity with volume forecasting, order management tools, and KPI tracking

Experience in route planning, tank utilization, and dispatch systems

Experience in a multi-site, data-driven dispatch environment with exposure to business metrics and cross-functional coordination

Proficiency in Excel, dispatch optimization tools, and reporting systems

Strong knowledge of DOT regulations and safety compliance

Excellent communication skills with the ability to interact across departments and leadership levels

Analytical mindset with strong time management, attention to detail, and ability to prioritize competing demands

Strong ability to thrive in a fast-paced, change-oriented, high-pressure work environment

Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with disability.