Medical Director

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include :

Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute

Annual incentive bonus plan based on company achievement of goals

Time away from work including paid holidays, paid time off and volunteer time off

Professional development courses, mentorship opportunities, and tuition reimbursement program

Paid parental leave and adoption leave with adoption financial assistance

Employee discount program

Job Description Summary :

Provides medical leadership and physician advice for the Medical Management function. Additionally, provides leadership and advice to other divisions of BCBSKC and to the community.

Job Description

• Provides prime management oversight and development for a major program or functional area within Medical Management, e.g., medical policy, credentialing, utilization management, case management, patient centered medical home, population management, reporting capability, etc. Acts as senior clinical staff person for credentialing or utilization management program, and provides guidance for clinical operational aspects and quality improvement for these programs. Chairs committee of practitioners in the field (Credentialing, Peer Review, or Medical and Pharmacy Management Committee).
• Improves the quality and efficiency of care in the network and integrate providers into BlueKC clinical initiatives by providing direction to physicians and other providers, Provides utilization management for medical, surgical and pharmacy activity.
• Participates in medical appeals activity. Reviews all 2nd-level overturned cases related to medical necessity / investigational issues in the context of potential medical policy updates.
• Serves as expert / resource on appeals related to utilization management issues.
• The following Essential Accountabilities are common to board certified and non-board certified Medical Directors :
• Provides medical leadership and physician advice to the quality management area with respect to quality improvement studies, quality improvement committees. Performs peer reviews on quality complaints, sentinel events, and quality-of-care referrals.
• Serves as physician advisor for other areas within the company, including but not limited to Sales and Marketing, Job_Family_ID_Underwriting, PHP, Special investigations Unit (fraud and abuse), Legal, Product Development, and Provider Services.
• Provides medical leadership and advice for conformance with standards and guidelines for NCQA, URAC, state and federal regulators, and other accrediting bodies.
• Acts as liaison for communication with physicians, hospitals, and other providers in the community.
• Reviews customer service and claims inquiries.

Minimum Qualifications

Preferred Qualifications

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.