Device Support & Configuration AssociateConnectUs Corp • King of Prussia, PA, United States

No longer accepting applications

Device Support & Configuration Associate

ConnectUs Corp • King of Prussia, PA, United States

30+ days ago

Job type

Full-time

Job description

Job Type

Full-time

Description

Device Support & Configuration Associate

Location : King of Prussia, PA | On-site | Full-Time

Are you a tech-savvy problem solver who loves helping others? Join our fast-paced team as a Device Support & Configuration Associate and become the go-to expert for configuring and troubleshooting Smartphones, Tablets, and Laptops!

What You'll Do :

Configure and set up mobile devices in a warehouse environment
Provide expert technical support to resolve mobile device issues.
Diagnose and troubleshoot technical problems with patience and precision.
Escalate complex cases when needed to ensure timely solutions.
Maintain deep product knowledge and stay current on industry updates.
Document all customer interactions and contribute to knowledge base resources.
Create clear guides and FAQs to help customers self-serve.
Collaborate with your team, sharing insights and participating in ongoing training.

What We're Looking For :

Bachelor's degree in IT, Computer Science, or related field preferred.

Minimum 2 years of technical support experience, ideally with mobile devices.

Strong problem-solving skills and a customer-first mindset.

Excellent verbal and written communication skills.

Ability to multitask and work independently in a dynamic environment.

Availability to work Monday-Friday, 8 AM-5 PM, on-site in King of Prussia, PA.

Why Join Us?

Competitive salary + comprehensive benefits package.

Career growth opportunities with professional development support.

Vibrant, collaborative workplace where your contributions matter.

Fun team events and a culture that values innovation and teamwork.

Requirements

Education : Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

Experience : At least 2 years of experience in technical support or a similar role.

Skills :

Exceptional problem-solving abilities and a knack for troubleshooting.

Outstanding communication skills, both verbal and written.

Strong understanding of technical support best practices.

Ability to manage multiple tasks efficiently and effectively.

Ability to work 8AM - 5PM Monday to Friday at our King of Prussia, PA headquarters

Salary Description

$20-$23 / hour + Bonus

Create a job alert for this search

Configuration Associate • King of Prussia, PA, United States

Related jobs

Associate Director, Logistics and Distribution Technology

Merck • West Point, PA, US

Full-time

Associate Director, Logistics And Distribution Technology.Reporting into the Director, Logistics and Distribution Technology the Associate Director, Logistics and Distribution Technology will be re...Show more

Last updated: 30+ days ago • Promoted

Dealership Detail and Wash Associate

DealerFlex • Devon, PA, United States

Part-time

DealerFLEX is looking for a detail-oriented.Dealership Detail and Wash Associate.If you take pride in your work, have a strong attention to detail, and enjoy providing excellent customer service, w...Show more

Last updated: 14 days ago • Promoted

Assistant Distribution Technical Manager

GAI Consultants Inc. • Collegeville, PA, United States

Full-time

GAI is seeking an Assistant Technical Manager for distribution-related work.This position will perform distribution design, technical guidance / mentoring / supervising of staff, design reviews, and i...Show more

Last updated: 30+ days ago • Promoted

Advisor Support Consultant

The Hartford • Wayne, PA, United States

Full-time

Sales Support Associate - 87PR7N.We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportun...Show more

Last updated: 30+ days ago • Promoted

CDL-A Drivers - Home Time - Up to $90k / Yr + $5k Sign-On

P&S Transportation • Lansdale, PA, US

Full-time

P&S Transportation is now hiring CDL-A Flatbed Company Drivers!.Sign-On Bonus - Average Up to $1,800 Weekly Gross.Mostly Home Weekly - 401(k) with Company Match. Premium Flatbed Driver Benefits : .Top...Show more

Last updated: 1 day ago • Promoted

Customer Service Associate

Wawa, Inc. • Claymont, DE, US

Full-time

We believe we can make life a little better every day – one smile, hoagie, or experience at a time.And there’s one secret ingredient that truly sets Wawa apart : Our Associates.At Wawa, ...Show more

Last updated: 30+ days ago • Promoted

Brake and Alignment Specialist

Laboratory Testing Inc • Hatfield, PA, US

Full-time +1

LTI), a family-owned company in Hatfield, PA since 1984, is a nationally recognized leader in destructive and non-destructive materials testing. We partner with top names like NASA, the U.Navy, and ...Show more

Last updated: 6 hours ago • Promoted • New!

Direct Support Professional (DSP) - Day Program

Bancroft • Swedesboro, NJ, United States

Full-time

Last updated: 30+ days ago • Promoted

Configuration Manager

NDI Engineering • Thorofare, NJ, US

Full-time

Quick Apply

NDI Engineering Company is seeking a full-time Configuration Management Analyst Support person to join our team in Philadelphia and supporting the US Navy Engineering Test Site.The candidate should...Show more

Last updated: 30+ days ago

Delivery Associate

United Parcel Service • Elephant, PA, United States

Full-time +2

Deliver from the comfort of your own vehicle!.As a seasonal support driver (SSD), you’ll deliver packages to communities and businesses from your personal vehicle. This is a friendly, physically act...Show more

Last updated: 1 day ago • Promoted

Field Tech Support

EchoStar • King of Prussia, PA, US

Full-time

EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show more

Last updated: 6 hours ago • Promoted • New!

Delivery Driver - Sign Up and Start Earning

DoorDash • Marcus Hook, Pennsylvania, United States

Full-time +1

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, youll ...Show more

Last updated: 11 hours ago • Promoted • New!

Application Support Associate| Production Services | Experienced Hire

Susquehanna International Group • Narberth, PA, United States

Full-time

Susquehanna is currently looking for an Application Support Analyst to work on our Proprietary Trading Services team.You will be joining a group focusing on the support and technical operations of ...Show more

Last updated: 21 days ago • Promoted

Associate Contract Support Analyst

Universal Health Services, Inc. • King of Prussia, PA, United States

Full-time

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. UHS) has built an impressive record of achievement and performance.Durin...Show more

Last updated: 30+ days ago • Promoted

Mobile Associate, Bilingual Preferred - Retail Sales

T-Mobile USA, Inc. • Montgomeryville, PA, United States

Full-time +1

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...Show more

Last updated: 14 days ago • Promoted

Senior Application Support Engineer

Envestnet • Berwyn, PA, US

Full-time

Senior Application Support Engineer.This is a hybrid role, with in-office work required at our Berwyn office location.Envestnet is transforming the way financial advice is delivered through its con...Show more

Last updated: 30+ days ago

Sales Development Program Sales Associate - Fluid Solutions

United Rentals • Swedesboro, NJ, United States

Full-time

If you'd like the chance to make your mark with the world's largest equipment rental provider,.As a Sales Associate, you will have an exciting opportunity to grow your sales career with the leader ...Show more

Last updated: 16 days ago • Promoted

Direct Support Professional (DSP)

Benchmark Human Services • Swedesboro, NJ, United States

Full-time +1

Direct Support Professional (DSP).Benchmark is a national leader in providing programs to individuals with disabilities and mental illness. The Swedesboro, NJ office is seeking qualified and caring ...Show more

Last updated: 30+ days ago • Promoted