Senior UX/UI Designer - AI

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

GEICO is looking for an accomplished, customer obsessed and results oriented SeniorUX/UI Designer. The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions. Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback.

As a Senior UX/UI designer you will be responsible for designing high quality solutions that put the customer at the center and achieving outcomes that move our business forward. You work directly with product management to develop solutions that achieve our customer and business needs. You will be part of a multi-disciplinary design and research team that values people, human-centered design and a growth mindset.

This position is a hybrid role that requires to be on-site 3 days a week at one of the following locations: Palo Alto, CA, New York, NY, Bethesda, MD, Dallas, TX, Chicago, IL, Seattle, WA

Job Responsibilities

• Collaborates with product, engineering, and business teams to uncover customer and business needs

• Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience

• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition

• Advocates for the customer through human-centered design methods, including discovery, research, and user testing

• Facilitates and participates in workshops with internal and external stakeholders to align with business needs

• Creates process and user flows, wireframes, journey maps, and user interface specifications

• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering
  

Preferred Qualifications

• Bachelor’s Degree in a related field

• 5+ years of experience (or 3+ with Masters degree) with User Experience design

• 3+ years designing for AI/ML products, chatbots, or conversational interfaces

• Experience designing complex B2B platforms with multiple user personas and workflows

• Proficiency with enterprise design systems and component libraries

• Advanced skills in Figma, plus experience with rapid prototyping tools like Cursor for AI-assisted design iteration

• Experience designing chat interfaces, multi-agent systems, and voice interactions

• Understanding of AI explainability, confidence scoring, and source attribution in user interfaces

• Expertise in designing complex AI workflows that remain intuitive for non-technical users

• Experience designing interfaces where AI determinesoptimal tools/models based on user prompts

• Experience with MCP (Model Context Protocol) or similar AI integration frameworks

• Background in data visualization or analytics platforms

• Experience designing for both business users and technical practitioners

Annual Salary

$97,375.00 - $172,200.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.