Private Dining Sales Manager

Job Title :   PDR Sales Manager

Reports To :  Director of Sales; General Manager

Job Location : The Boathouse-  1620 E Buena Vista Dr, Lake Buena Vista, FL 32830

MUST APPLY ONLINE TO BE CONSIDERED : QHIRE.NET / GIBSONS

Position Summary :

The position of PDR Sales Manager is responsible for ensuring the successful delivery of the Gibsons Restaurant Group’s philosophy to sell and support private dining events, which is based upon four distinct core values : Hospitality, Quality, Value and Family . This role requires open availability and may require evening and weekend commitments.

Ambassador of GRG Culture :

Seek out opportunities to communicate and demonstrate the Gibsons Restaurant Group core values to team members, customers, vendors and community in a clear and positive manner. Lead by example. Demonstrate ownership, accountability and initiative in daily tasks by anticipating needs and proactively addressing issues. Demonstrate the flexibility to adjust to changing circumstances by finding ways to accommodate team and customer by “making it happen” without sacrificing quality. Create and contribute to a positive work environment by demonstrating no tolerance for negative behavior. Welcome new ideas and seek feedback from team by asking questions.

Essential Duties and Responsibilities :

• Primary sales liaison with FOH and BOH operations to ensure smooth communication
• Book group events for multiple locations within the group booking parameters, ensuring that sales progress seamlessly and accurately by following established process and procedures in order to meet or exceed annual sales goal.
• Responsible to sell and grow the Gibsons brand by maintaining and building client relationship. Weekly outreach to develop these relationships is expected.
• Respond to all initial inquiries to secure business. Record all client and event details of their event : food, beverage, set up, rentals, etc.
• Close all sales by collecting client deposit, signed contracts and BEOs /
• Act as the primary contact with the client to finalize all details of the event : food, beverage, set up, rentals, etc.
• Provide accurate, complete and effective turnover to the Event Execution Team ensuring all details are outlined to meet and exceed the customer expectations.
• Attend most events to meet and greet the client and ensure a proper handoff to the onsite team
• Confirm final billing accuracy post event and follow up with the client to ensure complete satisfaction.
• Gain and maintain an understanding of the overall market and competitors to understand competition.
• Represent GRG brand at networking events.
• Work with the team to internally troubleshoot any issues that arise.
• May perform other duties as assigned by the General Manager.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and / or Experience :

Minimum of a high school diploma, Bachelor’s Degree or other four-year degree preferred. Three to five years’ experience in a restaurant environment with at least one year of management experience preferred; or equivalent combination of education and experience.

Skills :

Ability to communicate professionally verbally and in writing with the public and with employees. Ability to speak, read and write English language. Ability to perform basic math skills including addition, multiplication, subtraction and percentages. Ability to make sound business decisions. Ability to analyze date and draw conclusions from the information at hand. Ability to maintain composure and poise under pressure. Strong computer knowledge and ability to learn new software programs.