Night Auditor

JOB SUMMARY :

The Night Auditor is responsible for completing the audit process as detailed in the checklist. They will also audit all the daily activity and report any discrepancies to management.

The Night Auditor is responsible for providing attentive, courteous service to all guests at arrival and throughout their stay and follow up on guest inquiries during the overnight shift.

The Night Auditor is also responsible for setting up departure and arrival billing and reservation and inquiry calls during their shift. He / she is expected to actively develop excellent service skills in working with guests and co-workers.

Other responsibilities include preparing the lobby and back office for the following day.

QUALIFICATION STANDARDS

Education & Experience :

• High School diploma or equivalent.
• Analytical and mathematic skills as pertain to guest billing.
• Excellent organization and time management skills.
• Ability to communicate clearly and effectively with customers, co-workers and managers.
• Knowledge of Microsoft Office, Internet and Property Management Systems
• Ability to work a flexible schedule, including weekends and holidays.

Physical Requirements :

Mental Requirements :

DUTIES AND RESPONSIBILITIES

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Night Audit Responsibility

Service Attitude and Communication

Guest Representative Responsibility

General Responsibility

About Lodging Dynamics Hospitality Group

Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit .

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