AI Integration Consultant

Job Description :

Title : AI Solutions Architect Conversational & Virtual Assistant Platforms

Location : Parsippany, NJ (Onsite-3 days / week)

Duration : Long Term Contract

Pay rate : $90 / hr. on C2C or $80 / hr. on W2

Position Summary :

We are seeking a highly skilled and visionary Solutions Architect AI / Virtual Assistant Solutions to lead the architecture and design of intelligent, conversational experiences across our digital ecosystem. This role is pivotal in shaping scalable, secure, and human-centric AI solutions, including virtual assistants, chatbots, and voice-enabled services across web, mobile, and emerging platforms.

Key Responsibilities :

• Architect and Design AI-Powered Solutions : Lead the end-to-end technical architecture for virtual assistants, voice / chat interfaces, and AI-driven support experiences.
• Collaborate Cross-Functionally : Work closely with product managers, data scientists, UX teams, and backend engineers to design intelligent conversational workflows and decision logic.
• Platform Strategy : Define standards and patterns for AI components such as NLP, NLU, intent recognition, dialog management, and integration with large language models (LLMs).
• Scalability & Security : Ensure solutions are scalable, secure, and compliant with data privacy regulations, particularly around customer data and conversational logs.
• Vendor & Tool Evaluation : Evaluate and integrate third-party AI platforms (e.g., Google Dialogflow, Microsoft Bot Framework, Amazon Lex, OpenAI APIs) and in-house AI services.
• Performance Optimization : Define KPIs and monitoring for assistant performance, including latency, intent accuracy, deflection rate, and CSAT impact.
• Innovation Leadership