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Assistant Store Manager, Naples

Assistant Store Manager, Naples

Hill House HomeNaples, FL, US
28 days ago
Job type
  • Full-time
Job description

Assistant Store Manager, Naples

Hill House is seeking an eager Assistant Store Manager to support the retail team at our upcoming store in Naples, FL and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also play a crucial role in supporting the Store Manager with daily operations and client experience to ensure the overall success of the store. This is a full-time position with a retail schedule including weekends.

What You'll Do :

  • Drive Excellence in Sales & Service :
  • Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met.
  • Help set and achieve sales targets; proactively implement strategies to drive sales
  • Client Development :
  • Foster an environment where client satisfaction is the top priority, implementing CRM initiatives to retain and develop high-potential clients.
  • Collaborate with the Store Manager on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture / clientele rapport building.
  • Operational Leadership :
  • Assist the Store Manager in overall store operations : adhering to policies and procedures, and maintaining operational and visual merchandising standards to meet brand expectations continually.
  • Support inventory control, including monitoring stock levels, receiving deliveries, and managing restocking procedures.
  • Confidently delegate tasks, set goals, and monitor progress. Ensure compliance with all company policies including cash handling, register procedures, brand, styling & language
  • Talent Management & Development :
  • Supervise, train, and motivate retail staff, fostering a positive and productive work environment
  • Where needed, assist in scheduling shifts. Partner with the Store Manager in conducting performance reviews and addressing any disciplinary issues.

Who You Are :

  • A minimum of 3 years of supervisory experience in the retail industry, with a bachelor's degree preferred.
  • Experience performing in a fast-paced environment with fastidious attention to detail.
  • Self-motivated with exceptional communication and a motivational attitude; passionate for personal development and growth
  • Excellent collaboration skills as well as good decision-making abilities in high pressure situations
  • High degree of flexibility and initiative : embracing a culture of learning and advocacy
  • Maintains a positive attitude and is representative of the Hill House Home brand
  • Has lived experiences with people from different backgrounds and diverse teams
  • Flexibility to work retail hours, including evenings, weekends, and holidays.
  • Why Work With Us : As an Assistant Store Manager on our team, you'll have the opportunity to work in a vibrant and fast-paced environment, representing a prestigious brand. We offer competitive pay, comprehensive benefits, and a chance to grow your career in retail management. If you're passionate about Hill House, driven to achieve, and ready to lead a team to success, we'd love to hear from you.

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    Assistant Store Manager • Naples, FL, US