Talent.com
Customer Service Manager
Customer Service ManagerMclane Company • Newnan, GA, US
Customer Service Manager

Customer Service Manager

Mclane Company • Newnan, GA, US
2 days ago
Job type
  • Full-time
Job description

Customer Service Manager

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

The Customer Service Manager builds positive, interactive relationships with McLane's customers from the restaurant level to the corporate home office.

Benefits you can count on :

  • Day 1 Benefits : medical, dental, and vision insurance, FSA / HSA, and company-paid life insurance
  • Paid time off begins day one.
  • 401(k) Profit Sharing Plan after 90 days.
  • Additional benefits : pet insurance, maternity / paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Customer Service Manager :

  • Supervise and lead the Customer Service and Data Processing departments, processing orders and generating shipping and invoicing paperwork.
  • Provide a friendly and supportive environment for customers; resolve problems; handle credits, order revisions, special deliveries, routing requests, billing questions, and any other customer inquiries.
  • Execute customer promotions and monitor inventory before, during, and after the promotion ends.
  • Work with Supply Chain Services and all Distribution Center departments to ensure full customer satisfaction.
  • This position has additional responsibilities. Special projects may be assigned at the position supervisor's discretion.
  • Qualifications you'll bring as a Customer Service Manager :

  • Have previous work experience in a progressively responsible foodservice distribution position with some supervisory / management responsibilities.
  • Have a solid working knowledge of principal foodservice disciplines, including purchasing, customer service, accounting, warehousing, and transportation.
  • AS / 400 experience is preferred.
  • Be competent with Microsoft Office programs (Excel, Outlook, Word).
  • This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
  • Fit the following? We want you here!

  • Teamwork oriented
  • Organized
  • Problem solver
  • Detailed
  • Our roadmap. Our story.

    We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

    Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

    All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    For our complete EEO and Pay Transparency statement, please visit Mclaneco.com

    Primary Location : United States-Georgia-Newnan

    Work Locations : DC Newnan

    240 Coweta Industrial Parkway

    Newnan 30265

    Business Unit : FS678

    Job : Customer Service

    Schedule : Full-time

    Shift : 1st - Day

    Employee Status : Regular

    Create a job alert for this search

    Customer Service Manager • Newnan, GA, US

    Related jobs
    Enterprise Customer Success Manager

    Enterprise Customer Success Manager

    VirtualVocations • Atlanta, Georgia, United States
    Full-time
    A company is looking for a Customer Success Manager DACH - Enterprise.Key Responsibilities Guide data teams toward improved collaboration and governance in metadata management Build strong relat...Show more
    Last updated: 30+ days ago • Promoted
    Manager of Customer Success

    Manager of Customer Success

    VirtualVocations • Decatur, Georgia, United States
    Full-time
    A company is looking for a Manager, Mid-Market Film & Television Customer Success.Key Responsibilities Lead and develop a team of Mid-Market Customer Success Managers Drive retention, client sat...Show more
    Last updated: 30+ days ago • Promoted
    CUSTOMER SERVICE MANAGER

    CUSTOMER SERVICE MANAGER

    All Ways Caring HomeCare • Atlanta, GA, United States
    Full-time
    US-GA-ATLANTA | US-GA-ATLANTA | US-GA-ATLANTA.The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Manager

    Customer Service Manager

    Michael Page • Atlanta, GA, US
    Full-time
    Opportunity to lead and develop a high-performing team.Chance to enhance customer satisfaction and drive business growth. The employer is a medium-sized company within the business services industry...Show more
    Last updated: 14 days ago • Promoted
    Claims Intake Customer Service Manager

    Claims Intake Customer Service Manager

    VirtualVocations • Atlanta, Georgia, United States
    Full-time
    A company is looking for a Manager Claims Intake Customer Service.Key Responsibilities Manage a team of 12-15 associates providing exceptional customer service Oversee call center operations, se...Show more
    Last updated: 20 hours ago • Promoted • New!
    Customer Success Manager

    Customer Success Manager

    VirtualVocations • Atlanta, Georgia, United States
    Full-time
    A company is looking for a Customer Success Lead to build and lead their Customer Success function from the ground up.Key Responsibilities Manage a portfolio of customers and build relationships ...Show more
    Last updated: 30+ days ago • Promoted
    Cloud Customer Success Manager

    Cloud Customer Success Manager

    VirtualVocations • Atlanta, Georgia, United States
    Full-time
    A company is looking for a Cloud Customer Success Manager, 100% Remote US Only.Key Responsibilities Conduct customer business reviews focused on cloud utilization and cost optimization opportunit...Show more
    Last updated: 30+ days ago • Promoted
    Service Manager

    Service Manager

    Sunbelt Rentals, Inc. • Newnan, Georgia, US
    Full-time
    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.Is your CV ready If so, and you are confident this is the role for you, make sure to apply ...Show more
    Last updated: 8 days ago • Promoted
    Customer Service Project Manager

    Customer Service Project Manager

    VirtualVocations • Decatur, Georgia, United States
    Full-time
    A company is looking for a Customer Service Solutions Project Manager.Key Responsibilities Direct all phases of projects from inception through completion, ensuring safety and performance standar...Show more
    Last updated: 22 days ago • Promoted
    International Customer Success Manager

    International Customer Success Manager

    VirtualVocations • Decatur, Georgia, United States
    Full-time
    A company is looking for an International Customer Success Manager to strengthen relationships with global clients and drive revenue growth. Key Responsibilities Proactively manage contract renewa...Show more
    Last updated: 30+ days ago • Promoted
    Commercial Lines Client Service Manager - Metro Atlanta South

    Commercial Lines Client Service Manager - Metro Atlanta South

    Oakbridge Insurance Agency LLC • Fairburn, GA, US
    Full-time
    At Oakbridge, we're guided by a commitment to service, relationships, and doing what's right.The Commercial Lines Client Service Manager plays a vital role in supporting our clients, mainta...Show more
    Last updated: 30+ days ago • Promoted
    Customer Renewal Manager

    Customer Renewal Manager

    VirtualVocations • Decatur, Georgia, United States
    Full-time
    A company is looking for a Customer Renewal Manager to provide end-to-end renewal execution support.Key Responsibilities Provide end-to-end renewal execution support and maintain knowledge of com...Show more
    Last updated: 4 days ago • Promoted
    Customer Service and Sales Manager

    Customer Service and Sales Manager

    Restaurant Equipment Market LLC • Atlanta, GA, US
    Full-time
    We are a thriving, family-owned business with a rich history spanning nearly three decades.Our journey began with the determination of a young immigrant woman who, driven by the desire to support h...Show more
    Last updated: 30+ days ago • Promoted
    Manager of Scaled Customer Success

    Manager of Scaled Customer Success

    VirtualVocations • Atlanta, Georgia, United States
    Full-time
    A company is looking for a Manager of Scaled Customer Success to oversee a newly launched customer success team.Key Responsibilities Hire and manage the Scaled CSM team Implement customer succes...Show more
    Last updated: 2 days ago • Promoted
    Customer Service - Self Storage Manager

    Customer Service - Self Storage Manager

    Public Storage • Decatur, GA, US
    Full-time
    Customer Service - Self Storage Manager.Total rewards package available to our team : .Employees become eligible for full-time. Medical, dental, vision, 401k with match, paid time off, sick time, and ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Services Manager

    Customer Services Manager

    VirtualVocations • Decatur, Georgia, United States
    Full-time
    A company is looking for a Customer Services Manager to lead and manage the daily operations of the post-sale customer service team. Key Responsibilities Fulfill maintenance contracts and provide ...Show more
    Last updated: 1 day ago • Promoted
    Customer Enablement Manager

    Customer Enablement Manager

    VirtualVocations • Decatur, Georgia, United States
    Full-time
    A company is looking for a Customer Enablement Manager to enhance customer adoption and success through effective education and training. Key Responsibilities Design and deliver engaging live and ...Show more
    Last updated: 3 days ago • Promoted
    Service Manager

    Service Manager

    Cintas • Lithia Springs, GA, US
    Full-time
    Cintas is seeking a Service Manager to directly manage our customer facing Service team.Responsibilities include hiring and performance management. managing the overall performance of a team; provi...Show more
    Last updated: 30+ days ago • Promoted