Job Description
Job Description
Position Summary
The Senior Director of Western New York Operations will play a critical role in ensuring the seamless operation of BRICK’s school and regional office functions in the Western New York region. This individual will serve as the backbone of day-to-day logistics, compliance, and administrative systems, enabling school and program staff to focus on instruction and student success. Reporting to the Chief Administration Officer, the Senior Director of Western New York Operations will partner closely with school leadership and central BRICK teams to build and maintain efficient, mission-aligned systems that support sustainable growth.
Regional Facility Management
- Serve as the primary point of contact for regional facilities issues, liaising with property managers, contractors, and IT support personnel
- Design and implement a long-term facility plan for Western New York
- Plan for long-term capital improvements and life-cycle management of assets
- Oversee expansion, renovation, and relocation projects in the region
- Oversee compliance and reporting related to state and local regulations, health and safety, and school governanceCoordinate with school leadership and gather their input to inform facility management decisions
Regional Board Leadership
Recruit, onboard, and cultivate a diverse, mission-aligned regional board; foster meaningful board engagement and stewardshipSupport effective board operations and ensure alignment between regional board activities and organizational strategy and prioritiesMobilize board members as ambassadors to advance organizational visibility, partnerships, and recruitment goalsMaintain records and serve as the Board SecretaryAuthorizer Relationships
Build and maintain strong, transparent relationships with charter authorizers, serving as the primary point of contact to foster trust and collaborationEnsure timely and accurate submission of all authorizer-required reports, data, and compliance documentation; proactively communicate progress and address concernsLead preparations for charter renewals, site visits, and performance reviews; align internal stakeholders to meet or exceed authorizer standards and expectationsDistrict Relationships
Build and maintain strong, collaborative relationships with district leaders and key stakeholders to advance shared goalsFacilitate effective communication and coordination on operational matters (enrollment, facilities, health, transportation, special education, accountability), ensuring compliance with all relevant district and state policiesSubmission similar to the NY state requestOther duties
Travel between sites in Buffalo and Rochester as needed to fulfill the above responsibilitiesAttend any network-wide meetings, events, or other relevant engagements in New Jersey as requestedSupport with regional student recruitmentQualifications
5+ years of operations, administration, or project management experience, ideally in a school, nonprofit, or mission-driven settingStrong organizational and problem-solving skills with a track record of managing multiple prioritiesProactive, resourceful, and detail-oriented with excellent follow-throughExcellent communication skills and the ability to build relationships with diverse stakeholdersComfort with data systems, spreadsheets, and operational tools (e.g., Google Workspace, Excel, Trello, etc.)Commitment to BRICK’s mission and core valuesPreferred Qualifications
Experience working in or with schools, particularly in charter or public educationFamiliarity with New York State education regulations and compliance requirementsBachelor's degree or equivalent experienceWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.