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Deal Desk Manager
Deal Desk ManagerObsidian Security • Palo Alto, California, USA
Deal Desk Manager

Deal Desk Manager

Obsidian Security • Palo Alto, California, USA
22 days ago
Job type
  • Full-time
Job description

Founded in 2017 Obsidian Security was created to close a critical gap : securing the SaaS applications where modern business happensplatforms like Microsoft 365 Salesforce and hundreds more.

Backed by top investors including Greylock Norwest Venture Partners and IVP weve built a complete SaaS security platform to reduce risk detect and respond to threats and prevent breaches at the source. Our team includes leaders who helped define the categories of endpoint and identity security at CrowdStrike Okta Cylance and Carbon Black.

Now were transforming how SaaS is securedin the era of agentic AI.

Today Obsidian is trusted by global enterprises like Snowflake T-Mobile and Pure Storage. We protect more than 200 organizations across North America Europe the Middle East Southeast Asia Australia and New Zealandincluding many of the worlds largest Fortune 1000 and Global 2000 companies.

With strong global momentum a growing partner ecosystem including SentinelOne Databricks and Google Cloud and a major fundraise on the horizon were scaling quickly toward long-term growth and IPO readiness. Join us as we define the future of SaaS security!

The Opportunity

As a Deal Desk Manager at Obsidian Security you will play a pivotal role in driving operational excellence across the quote-to-cash (QTC) process. Youll partner closely with Sales Legal Finance and Revenue Operations to structure strategic compliant and scalable deals that balance customer needs with company objectives.

This role is ideal for a strategic operator and analytical problem-solver who thrives in a fast-moving SaaS environment. You will influence how Obsidian structures deals prices offerings and automates revenue workflows as we scale globally.

What Youll Do

Deal Structuring & Strategy

  • Partner with the Sales and Customer Success teams to structure strategic multi-year and enterprise SaaS agreements.
  • Advise on pricing packaging and discounting strategies that align with business goals and margin targets.
  • Serve as the primary contact for non-standard deal terms facilitating cross-functional approvals and negotiations.
  • Channel

Quote-to-Cash Operations

  • Drive excellence across the end-to-end QTC process from pre-sales quoting to post-sale billing and collections.
  • Partner with Revenue Accounting to ensure clean order ingestion invoicing accuracy and compliance with ASC 606 and internal controls.
  • Identify and resolve deal and billing escalations in collaboration with internal stakeholders.
  • Process & Systems Optimization

  • Champion automation and scalability across CPQ ERP and billing systems (e.g. Salesforce Nue NetSuite or similar).
  • Define and implement policies and internal controls to support global scale and audit readiness.
  • Continuously evaluate and refine approval workflows pricing guardrails and documentation standards to increase efficiency and compliance.
  • Cross-Functional Collaboration

  • Partner with Legal Finance GTM Ops and Engineering to operationalize new pricing monetization and packaging models.
  • Provide decision support and deal analysis to senior leadership articulating risk / reward tradeoffs and compliance implications.
  • Act as a trusted advisor to Sales leadership guiding teams through deal structuring pricing and contract execution.
  • Enablement & Leadership

  • Train and empower the Sales organization on deal desk policies pricing frameworks and QTC processes.
  • Build strong internal relationships to foster collaboration and alignment across all deal stakeholders.
  • Required Skills / Expertise

  • Bachelors degree in Business Finance Economics or related relevant areas and / or experience
  • 5 years of related experience in deal desk pricing / finance contracts or sales operations within a SaaS or high-tech company
  • Be well-versed in deal economics commercial agreements revenue accounting and ASC 606 along with experience using Salesforce and CPQ (or similar quoting tools)
  • Previous experience with complex contract negotiations and long sales cycles
  • Ability to break down complex ideas and issues and communicate in simple terms to different levels of the organization with excellent communication and presentation skills (written and verbal)
  • Proven ability to operate autonomously in a high-growth fast-paced environment.
  • Hands-on experience with CPQ and billing systems; prior implementation or optimization experience preferred
  • Employee Benefits

    Our competitive benefits packages are designed to support our employees well-being both at work and at home. Our US based employees enjoy :

  • Competitive compensation with equity and 401k
  • Comprehensive healthcare with dental and vision coverage
  • Flexible paid time off and paid holiday time off
  • 12 weeks of new parent or family leave
  • Personal and professional development resources
  • For more details on our US benefits or for information on our international benefits please see here.

    Pay Transparancy

    Please note that the base pay range is a guideline and for candidates who receive an offer the base pay will vary based on factors such as work location as well as the knowledge skills and experience of the addition to a competitive base salary this position is eligible for equity awards and may be eligible for sales commission or incentive compensation based on the role or function within the company.

    At Obsidian we are proud to be an equal-opportunity employer. We value diversity and hire for talent passion and compliance with federal law all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation please contact

    Information collected and processed as part of any job applications you choose to submit is subject to Obsidians Applicant Privacy Policy.

    Base Salary Range

    $115000 - $170000 USD

    Required Experience :

    Manager

    Key Skills

    Customer Service,Hotel Experience,Dentrix,Hospitality Experience,Dental Receptionist,Medical office experience,Office Experience,Dental Office Experience,Front Desk,Eaglesoft,Medical Receptionist,Phone Etiquette

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 115000 - 170000

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