Clinical Triage Specialist
Eye Health America, LLCClemson, SC, US3 days ago
Job type
- Full-time
Job descriptionPre-surgical and post-surgical questions Adverse events related to surgeries and prescriptions Triaging emergent eye issues and scheduling urgent appointments Place outbound calls related to : Directives from in-clinic providers and staff on clinical communication to patients Patient educational programs Input and maintain accurate and up-to-date patient records, including demographic information Serve as an advocate for patients, addressing their concerns and ensuring their needs are met Maintain patient confidentiality in accordance with healthcare privacy laws (e.g.,HIPAA) Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc. Matching 401(k) Wellness Program Paid Vacation & Holidays Training / Advancement opportunities COA certification required. Phone triage experience preferred.
Job Description
Job Description
Description :
Eye Health America is looking for a trained ophthalmic technician who would like to apply their clinical knowledge to help patients in a hybrid remote capacity. The ideal candidate has spent at least 2 years working with patients inside an eye care clinic and has strong conversational and problem-solving skills.
Job responsibilities :
- Take inbound patient calls related to :
Prescription questions
Patient voicemails with clinical questions
Benefits :
As a team member at Eye Health America, you'll enjoy :
Requirements :
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Triage Specialist • Clemson, SC, US
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