Assistant General Manager (AGM) - RetailSpokane Valley, WA

Assistant General Manager (AGM) - Retail

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.

As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.

Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.

We believe in creating an inclusive and supportive work environment where each employee's unique perspectives and contributions are valued. We encourage teamwork, creativity and empowerment as we work together to achieve our company's goals.

By joining Cannabis & Glass, you become a part of a dynamic and rapidly expanding industry that is shaping the future of cannabis retail. Embark on a fulfilling and rewarding career journey with us, where your passion and dedication will make a meaningful difference in the lives of our customers.

About the Role

We are hiring an Assistant General Manager (AGM) to partner with our General Manager in leading all aspects of store operations. This is more than just a support rolethis is your opportunity to train, develop, and step into the GM role in the future as we grow our business. You'll be trusted with daily decision-making, managing store performance, coaching staff, and creating a customer-focused environment that drives results.

The AGM plays a critical leadership role, ensuring smooth operations and acting as the store's operational leader when the GM is unavailable. Through hands-on learning and structured mentorship, you will be prepared to manage your own store and team.

Key Responsibilities

Leadership & People Management

• Work side-by-side with the GM to understand all elements of store operations
• Step into the GM role when neededmanaging staff, customer experience, and daily results
• Lead and coach Assistant Managers, and Retail Associates
• Provide ongoing feedback, performance coaching, and development plans
• Help build a collaborative, accountable, and high-performing team culture
• Participate in interviewing, onboarding, and progressive discipline processes

Store Operations

Customer Experience & Sales

Inventory & Cash Management

Technology & Facilities

Reporting, Training & Change Management

Qualifications

Benefits and Compensation

Equal Opportunity Employer :

Cannabis & Glass is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status, or any other protected class or characteristic established under applicable federal, state, or local statute or ordinance.