Service Sales Administrative Assistant

It's Your Time, Make It Matter

At Peterson, we partner with our customers to build the future. For over 85 years, our people's work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose.

Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason : our people represent Peterson, our family, our brand, and our values.

You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters!

Job Description

Peterson Power Systems has a need for a Service Sales Administrative Assistant based at our Hillsboro, OR location.

The Service Sales Administrative Assistant provides administrative and operational support to the Service Sales team, ensuring efficient coordination between customers and internal teams. This role assists with documentation, communication, and process flow to support customer service, departmental efficiency and effectiveness, and overall Product Support Sales operations.

Essential Job Functions

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

• Assist Service Sales team with filing paperwork, opening accounts for new customers, and submission of credit documents for review by Credit Team.
• Coordinate and organize exchange of commercial documents and contracts between customers point of contact and Peterson Legal team.
• Track contract reviews and keep Sales Representatives apprised of status.
• Communicate any revisions to contracts, or Terms & Conditions requested by Contract Review to the customer.
• Request missing documentation for or from customers such as prime contracts, subcontracts, credit application and certificate of insurance.
• Support documentation of customer information, including Site Surveys.
• Assist in parts ordering processes.
• Review and distribute sales leads to Service Sales team to follow up.
• Work with Corporate Receptionist and IT staff to keep internal phone list updated so it is accurate and sent out regularly.
• Prepare and turn in expense report, for reimbursement of meeting supplies when purchased, and mileage for running errands throughout the week.
• Provide backup and support for Power CVA Specialist.
• Assist with marketing efforts, including distribution of materials, and planning around customer events.
• Maintain punctual, regular, and predictable attendance.

Qualifications : High school diploma or general education degree (GED); and minimum of one (1) year of experience as an administrative assistant, ideally supporting a sales organization; or equivalent combination of education and experience. Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.