Overview
Rep, CRO Mobile Examiner - (P / T) - ExamOne / Birmingham AL area
More : Action Discover how we help people understand health risks and take initiative.
Quest Diagnostics careers offer flexibility and opportunities to work independently within a team. This role involves obtaining medical information directly from patients, which can include conducting personal history interviews over the phone, collecting samples, or providing on-site health coaching. The position supports individuals in making informed health decisions promptly and confidently.
Success profile
What makes a successful candidate? See if you have what it takes.
- Adaptable
- Flexible
- Organized
- Responsible
Category Per Diem and On Call Location Hoover, Alabama Job function Operations Job family Per Diem Examiner
Responsibilities
Under the direction of the Branch Manager or Field Leader, provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees; perform all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also act as coach, mentor, instructor, and resource person for new employees who have completed the required phlebotomy training program.Ensure all specimens are collected accurately and on time. Collect specimens according to established procedures. Conduct in-center and mobile exams, including taking basic vitals, medical histories, venipuncture, urine collection, EKG, and collection of specimens for pre-employment drug screenings and other Quest Diagnostics services.Complete application packets and other paperwork accurately. Label, centrifuge, and split specimens as required by test order. Upload and complete cases in portal within 24 hours on weekdays and within 48 hours on weekends. Package specimens for transport and ship to lab indicated on work orders.Safely and timely transport specimens, supplies, equipment, and materials to the appropriate destination. Maintain records of each specimen collected; support record deletion when directed. Submit original paperwork to destination and provide customer service to clients.Follow the current Examiner's Manual and read, understand, and comply with departmental policies, protocols and procedures (e.g., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies, Employee Handbook, Quality Assurance Manual). Maintain phlebotomy logs and manage error rate of no more than 3%.Confirm exams with clients the day before appointment and status the case at time of confirmation. Correct non-applicant errors within a 24-hour timeframe. Submit accurate time and travel logs as directed by management and on time. Submit accurate expense forms, if applicable, on the required day. Properly clock in and out for work assignments. Provide travel logs when applicable.Demonstrate organizational commitment by adhering to grooming and dress code, wearing company-issued identification, reporting on time, and communicating effectively with customers, agents, applicants, coworkers, and the general public. Resolve issues with management when needed and maintain courteous conduct at all times.Additional responsibilities for Mobile Examiner include ensuring facilities are neat and in good repair, assisting with periodic inventory counts, stocking supplies, and providing distribution of technical information to the work group. Travel may be up to a 25-mile radius with flexible work hours. Maintain dates of availability in Examview.All other duties as assigned within the scope of the position. Required use of company iPad or specified electronic device.Qualifications
Required Work Experience :
Minimum 100 documented successful blood draws required.Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus.Preferred Work Experience :
Urine or hair follicle collection and EKG experience preferred.Physical and Mental Requirements :
Sitting for periods of timeStanding while performing workDriving to and from work assignmentsLifting up to 40 poundsAbility to multitaskFlexibility to work weekends, holidays, overtime, and occasional on-call dutiesMust have valid driver license and clean driving record with dependable transportationSkills :
Excellent interpersonal and communication skillsGood organization and ability to manage patient and coworker concerns professionallyBasic computer skills in Microsoft Office and ability to learn new softwareDecision-making based on established procedures and sound judgment; seek supervisor guidance when appropriateAbility to work in a rapidly changing environmentEducation :
High School Diploma or Equivalent
License / Certifications :
Phlebotomy or Medical Assistant certification
Benefits and additional information
Quest Diagnostics honors service members and encourages veterans to apply.Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any legally protected status.Quest Diagnostics is an equal opportunity employer and provides reasonable accommodations to individuals with disabilities. If you need an accommodation, please complete the accommodation request form.Company information
Quest Diagnostics is an employer committed to creating a welcoming workplace with opportunities for growth and development. We offer a comprehensive total rewards package to help you thrive now and in the future.
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