Spanish Speaking Customer Service for Hospitality & Tourism industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment, a leading agency dedicated to connecting candidates with jobs in their native language across various countries, is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative in the Hospitality & Tourism industry. Our agency specializes in diverse fields, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on a recruitment process that ensures every candidate is matched with the right employer for their skills and aspirations. We are passionate about helping you find your dream job abroad, and now we're looking for motivated individuals who excel in customer service and speak Spanish fluently. This role is pivotal in providing outstanding support to customers in the hospitality and tourism sector, ensuring their experiences are positive and memorable. If you have a strong customer service background and a desire to work in a dynamic environment, we invite you to apply and take the next step in your career with us. Join Patrique Mercier Recruitment to become part of a team that values dedication, professionalism, and a commitment to excellence in the consumer services industry.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients in the hospitality and tourism sector.
• Assist customers with inquiries about services, bookings, and recommendations.
• Resolve complaints and issues professionally and efficiently while maintaining client satisfaction.
• Handle customer interactions via phone, email, and live chat to ensure timely responses and solutions.
• Maintain up-to-date knowledge of services and attractions to provide accurate information to customers.
• Collaborate with team members to enhance service quality and share valuable insights.
• Document customer interactions accurately in the CRM system for record-keeping and analysis.