Clinical Manager

Job Description

Job Description

Description : Job Summary

The Clinical Manager is responsible for overseeing the day-to-day operations of clinical services, ensuring high-quality patient care, compliance with regulations, and effective management of the clinical support team. This role requires a blend of leadership, organizational, and clinical expertise to maintain efficient workflows, support staff development, and achieve organizational goals.

Essential Functions :

• Supervise, mentor, and support clinical staff, including Medical Assistants, Front Desk Associates and Call Center Representatives across 4 practice locations.
• Conduct regular team meetings to communicate updates, provide training, and address staff concerns.
• Participate in the hiring, onboarding, and performance evaluation of clinical team members.
• Ensure all clinical operations prioritize patient safety and satisfaction.
• Monitor the quality of care and address any deficiencies promptly.
• Maintain accurate and up-to-date documentation and reports as required.
• Foster a positive work environment that promotes teamwork, accountability, and professional growth.
• Serve as a liaison between clinical staff, administrative staff, and leadership.
• Address patient concerns, escalating unresolved issues as needed.
• Manage staff call-offs by coordinating coverage solutions, including addressing planned PTO and filling position vacancies to maintain operational efficiency.

Requirements :

Education, Skills, and Experience :

Physical Requirements :