Guest Experience Manager

Guest Experience Manager

At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values :

Generosity First, Always : We lead with kindness. Our best work happens when we act in service of others.

Constant Curiosity : We are eager to learn, grow, and explore beyond the obvious.

Act with Agility : We welcome change; it's the only constant. We embrace, adjust, adapt.

Passion for Positivity : We greet each day with warmth and possibility.

Collective Ambition : We have high aspirations that are achieved when we work together with a shared purpose.

The Role :

Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. By being hardworking, passionate, and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.

What You'll Do :

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away, plus any additional duties assigned
• Ability to cross train across the restaurant to ensure rapid growth
• May stand for long periods of time and lift up to 50 pounds
• Assist with any additional duties assigned

Physical Requirements :

Benefits at CAVA :

California applicants : Please visit our Notice at Collection here and Privacy Policy here to learn about our information practices in the job application and employment context.

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information, or any other characteristic or protected classes as defined by federal, state, or local law.