NOC Engineer
Interop TechnologiesFort Myers, FL,30+ days ago
Job descriptionTroubleshoot and manage configurations of : performance technologies STPs, network routers and firewalls, other network devices as required Work closely with the customer service, implementation, engineering, software development, and quality assurance teams to ensure efficient monitoring, troubleshooting, and issue resolution for commercially deployed systems Monitor, maintain, and support highly available hosted and wireless operator turnkey platforms Assist with customer implementations and configurations Assist customers with problem solving multi-party issues in a consultative manner Coordinate and report on : operations processes and procedures, scheduled maintenance activities, training programs, trouble tickets, alarms Participate in after-hours on-call rotation Thorough knowledge of TCP / IP networking including routing, firewalls, VPNs Working knowledge of scripting languages (BASH, PERL) Working knowledge of SQL, preferably MySQL Strong desire to learn new technology A wide degree of creativity and latitude is expected 2+ years experience with NOC concepts, practices, and procedures 4+ years of Linux experience administering web and database servers (LAMP preferred) Experience with Nagios, Solarwinds, and / or SNMP monitoring a plus SS7 and SMPP protocol experience a plus Associate’s degree or equivalent work experience Wireless industry experience is a major plus Must be able to travel to customer or remote site locations Must be able to work irregular hours (24x7 on-call) Must be on-call for support of escalated issues Requires in excess of 40 hours / week Physical requirements : Ability to sit at a desk for one or more hours at a time Ability to operate computer and other equipment in the office Verification of employment authorization status in the U.S. will be required upon employment Competitive and dependent on experience Health and Wellness Medical (including prescription), dental, and vision insurance for employees and eligible dependents Basic and voluntary life insurance Long- and short-term disability insurance Retirement : k) plan Work / Life Balance : Generous paid time-off policy (vacation, sick, and holiday) Additional Perks : Employee discounts and assistance services Employee referral bonus program Casual dress code A sharp team to collaborate with Games, snacks, and fun employee events!
Be a NOC Engineer at Interop
- Position (Location) : Fort Myers, FL, or Irving, TX
- Department : Technical Realization-Product Management
- Reports to : Director, Technical Operations
- FLSA Status : Exempt
Primary Responsibilities
include but not limited to) :
Desired Skills, Knowledge and Abilities
Education and Related Experience
Other Requirements
Compensation
Comprehensive and Competitive Benefits :