Senior Analyst, Customer, Contract, and Chargeback Operations

Innova Solutions has a client that is immediately hiring for a Senior analyst- Commercial Customer Operations

Position type : Full-time- Contract

Duration : 06 Months

Location : Tampa, FL or Lawrence Township, NJ (50% onsite)

As a Senior analyst- Commercial Customer Operations you will :

• Monitor daily operations ensuring chargebacks are processed and appropriate payments are issued, including reconciliation of chargeback submissions and claim responses.
• Analyze and interpret large data sets using Excel and other software applications to support business functions (e.g. load customer records), ensure reasonableness of data, identify trends and determine the root cause of issues.
• Use sound critical thinking skills to review contract eligibility (e.g. GPO membership, Class of Trade (CoT), DEA / HIN or NPI).
• Research third-party databases and other data sources, analyze information and make determination on customer COT assignments. Determine COT assignment in compliance with established business standards and policies.
• Reconcile FSS and HRSA Office of Pharmacy Affairs 340B program eligibility information to ensure that government rules and regulations as well as practices are adhered to related to customer eligibility for FSS and 340B price discounts on products.
• Create, update, and maintain customer master records.
• Create and update business process documentation.
• Build and maintain business relationships with wholesalers and distributors and across matrix teams including Government Price Reporting, Government Contract Operations, Institutional Contract Administration, Customer Operations, Order to Cash Operations, IT, Trade Sales Ops, Finance and Customer Service Ops.
• Participate in the ongoing design / enhancement / implementation / testing of Model N and SAP relative to customer master data, pricing and chargebacks.
• Interact daily with P&CO and Government & Public Program Ops teams to resolve pricing, customer, chargeback, or other system related issues.
• Apply technological aptitude to business processes to enhance operational efficiencies and productivity.

The ideal candidate will have :

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Mohit Vyas

314-230-0976

Mohit.Vyas@innovasolutions.com

PAY RANGE AND BENEFITS :

Pay Range

Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions :

Website : https : / / www.innovasolutions.com /

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https : / / innovasolutions.workllama.com / atsuser / anonreferafriend and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics / Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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