Patient Service Representative (PSR), Full Time, Days, Primary Care, Putnam, CT

Patient Service Representative

Day Kimball Health is seeking a dedicated Patient Service Representative to join our Day Kimball Medical Group Primary Care team in Putnam, CT. This role is an exciting opportunity for someone who is passionate about delivering exceptional patient service in a fast-paced healthcare environment.

Location : Putnam, CT

Weekly Hours : 40

Shift : 8 : 00 a.m.- 4 : 30 p.m.

Benefits Summary (20 or more agreed hours) :

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Pharmacy Plan
• 401(k) Retirement Plan With eligible employer contribution
• Life Insurance Basic and supplemental coverage options
• Short-Term & Long-Term Disability Insurance
• Critical Illness & Accident Insurance
• Pet Insurance
• Paid Time Off Including vacation days, sick leave, and paid holidays
• Educational Reimbursement
• Pay-for-Performance Opportunities
• Shift Differentials Additional pay for evening, night, or weekend shifts (where applicable)
• Career Pathways Opportunities for clinical ladder advancement, internal growth, leadership development, and mentorship
• Employee Perks Recognition programs, Employee Wellness Initiatives, Food Truck Fridays, and Employee Appreciation Events

Patient Service Representative Job Summary

A multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, copay collections, time of service account management, coding review, charge entry, and appropriate cash and end-of day closure procedures. The PSR will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit.

Patient Service Representative Key Responsibilities

Patient Service Presentative Required Skills and Qualifications

Education :

Experience :

Why Choose Day Kimball Health?

For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.

Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke-free environment.

Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Service Representative and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!