Operations Specialist

Job Description

Job Description

We are looking for an experienced Operations Specialist to join our team in Rancho Cucamonga, California. In this Contract-to-Permanent position, you will play a key role in managing customer accounts, ensuring smooth supply chain operations, and maintaining inventory accuracy. This is an excellent opportunity for a detail-oriented individual with a background in logistics, customer service, and inventory management.

Responsibilities :

• Serve as the main point of contact between the office and warehouse, ensuring seamless communication and understanding of customer needs.
• Oversee and coordinate supply chain activities, including inventory management, storage, and transportation.
• Plan and track shipments to meet customer requirements, ensuring timely delivery and accurate documentation.
• Maintain detailed records of warehouse stock, inventory transfers, and shipping costs.
• Analyze and optimize logistical processes to improve efficiency and productivity.
• Review and process purchase orders while ensuring compliance with customer specifications.
• Monitor shipments to address any delays, discrepancies, or other issues proactively.
• Communicate with customers to confirm shipment details, resolve inquiries, and provide timely updates.
• Identify and report non-moving inventory or unusual usage patterns to maintain optimal stock levels.
• Generate and send invoices within a set timeframe, ensuring accuracy and completeness.
• A minimum of 2 years of experience in operations, logistics, or supply chain management.
• Proficiency in Microsoft Office Suite, including Excel and Outlook.
• Strong customer service skills with the ability to address and resolve issues effectively.
• Familiarity with processing purchase orders and managing outbound shipments.
• Experience in inventory control, including tracking and reporting inventory usage.
• Ability to identify and address discrepancies promptly.
• Excellent communication and organizational skills.
• Knowledge of the credit card industry is a plus.