Executive Housekeeper

Executive Housekeeper

The Executive Housekeeper will lead the housekeeping department to ensure exceptional cleanliness, orderliness, and overall guest satisfaction throughout the property. This leadership role requires a detail-oriented, proactive individual with excellent management skills to oversee daily operations and motivate a diverse team.

Key responsibilities :

• Manage and supervise all housekeeping operations including guest rooms, public areas, laundry services, and staff scheduling.
• Maintain high standards of cleanliness and hygiene across the hotel in compliance with Hilton brand guidelines and health & safety regulations.
• Recruit, train, and develop housekeeping team members to ensure exceptional service delivery.
• Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance standards are met.
• Monitor inventory and order housekeeping supplies and equipment within budget constraints.
• Collaborate closely with other departments (front desk, maintenance, etc.) to ensure seamless guest experience.
• Handle guest requests, concerns, and complaints professionally and promptly to maximize guest satisfaction.
• Prepare and manage department budgets, payroll, and reports.
• Implement and enforce hotel policies, safety protocols, and environmental sustainability initiatives.
• Lead daily briefing and communicate effectively with staff to ensure smooth operations.

Qualifications :

Why join us?

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities