Patient Accounting Financial Services Mgr

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

General Purpose of Job :

The patient accounting and financial service manager is responsible for the daily operations of all referrals to the facility, including the scheduling, registration or admission, and financial counseling functions at all facility access points in support of revenue and reporting cycle. The manager will interact with departments at all levels to ensure accuracy of information and quality of processes. This manager works closely with the department director to assess and improve department performance and ensures orientation and continuing education of departmental staff. This leader serves as the key promoter to service excellence which, along with the team, strives to meet and exceed the needs of their customers. As the leader, this person may recommend resources / space needed by the department and may participate in the selection of outside services. Assist the director in developing and implementing policies and procedures that guide or support service.

Manager Responsibilities :

This section must be included on all director, manager, and supervisor job descriptions.

Delete supervisory category if not applicable. Standard functions listed below should be included on all supervisory job descriptions. Add department specific essential supervisory functions.

• Effectively administers performance management system including :
• developmental feedback
• goal setting
• assesses competency
• progressive discipline
• Strong knowledge of and effective in administering hospital policies and procedures.
• Strong knowledge of governmental regulations as they pertain to Medicare and Medicaid billing and compliance.
• Thorough understanding of billing requirements for Medicare / Medicaid and private payors.
• Ability to interpret complex governmental regulations and apply practically.
• Ability to interpret managed care contracts and applies practically to the revenue cycle.
• Responsible for sound management of human resources.
• Makes and implements decision compatible with organizational goals.
• Maintains composure, effectiveness, and flexibility under pressure.
• Has the potential to supervise the following job classes :
• Patient Accounting & Financial Service Supervisor
• Patient Accounting & Financial Service Team Lead
• Patient Accounting Specialist
• Financial Counselor
• International Financial Counselor
• PA Greeter

Essential Duties and Responsibilities :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; the employee will perform other reasonably related business duties as assigned by the immediate supervisor and / or hospital administration as required.

Education and / or Experience :