Product Delivery Manager, Vice President - Employee Experience

Product Delivery Manager

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager, Vice President in Employee Experience, you will be responsible for leading the end-to-end delivery of complex products and solutions within our organization. You will work closely with cross-functional teams-including product, technology, operations, and business stakeholders-to ensure successful product launches, continuous improvement, and alignment with strategic objectives. This role requires strong leadership, communication, and organizational skills, as well as a deep understanding of product management and agile delivery methodologies.

Job Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
• Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements.
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance.
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts.
• Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals.
• Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle.
• Proactively identify, assess, and mitigate risks and issues that may impact delivery. Escalate as necessary and drive resolution.
• Foster a culture of accountability, collaboration, and innovation.
• Track and report on delivery progress, key performance indicators, and outcomes to senior management and stakeholders, and communicates team progress as it relates to the agreed-upon plan.

Required Qualifications, Capabilities and Skills

Preferred Qualifications, Capabilities, and Skills

JPMorgan Chase & Co. offers a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans

Base Pay / Salary : Jersey City, NJ $118,750.00 - $197,000.00 / year