Talent.com
Business Process Services Consultant - P&C Vendor Integration
Business Process Services Consultant - P&C Vendor IntegrationStrategic Staffing Solutions • San Antonio, TX, US
Business Process Services Consultant - P&C Vendor Integration

Business Process Services Consultant - P&C Vendor Integration

Strategic Staffing Solutions • San Antonio, TX, US
2 days ago
Job type
  • Full-time
Job description

Business Process Services Consultant – P&C Vendor Integration

Recruiter at Strategic Staffing Solutions

Title : Business Process Services Consultant – P&C Vendor Integration

Location : Tampa, FL; Colorado Springs, CO; or San Antonio, TX

Duration : 2 Years (Contract)

Schedule : 4 days in office

Hiring Timeline : Within 30 days

Pay : $25.00 / hr – $30.00 / hr on W2

Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship Available!

Overview

Forming a new Business Process Services (BPS) team to drive a five-year strategic initiative focused on Property & Casualty (P&C) Claims supplier integration, performance management, and process optimization. This new team will combine insurance back-office operations expertise with vendor management, data analytics, and system integration skills to enhance business efficiency and member experience.

This role will play a key part in integrating claims suppliers into the Guidewire platform, developing performance scorecards, and aligning technology roadmap with supplier initiatives.

Core Responsibilities

Insurance Back-Office Operations

  • Execute back-office activities supporting key insurance functions such as new business setup, agency management, claims, underwriting support, policy servicing, and administration
  • Gather and collate information related to new accounts or renewals to support premium assessments.
  • Perform due diligence and data validation on applications, ensuring completeness and accuracy before upload into the file management system.
  • Assist agencies with licensing, onboarding, and training requirements , and resolve related queries.
  • Support underwriting reviews and exception handling to ensure policy and risk accuracy.
  • Perform policy servicing activities , including renewals, policy changes, reinstatements, maturity disbursements, and certificate reissues.
  • Assist with claim settlements by reviewing payments, identifying discrepancies (e.g., duplicate or incorrect payees), and ensuring proper administration.
  • Oversee risk classifications and ensure alignment with company policy and compliance standards.
  • Support workflow management and assist process leads with work delegation and process oversight.

P&C Claims Supplier Integration and Management

  • Assess P&C claims supplier and vendor needs, identifying opportunities for integration within the Guidewire system and related platforms such as Enlighta and CLM
  • Collaborate with suppliers to align vendor roadmaps with enterprise technology and IT roadmaps.
  • Manage and optimize a diversified portfolio of suppliers to strengthen delivery capability and cost efficiency.
  • Develop and monitor supplier performance scorecards containing 5–10 KPIs or SLAs, driving transparency and continuous improvement.
  • Utilize data analytics to identify trends, track performance metrics, and generate actionable insights for leadership.
  • Support the design and implementation of outage frameworks to manage and track vendor-related system disruptions.
  • Partner across business and IT teams to ensure timely, efficient, and member-centric solution delivery.
  • Guidewire : Integrate claims suppliers, assess vendor connections, and manage supplier alignment.
  • Enlighta : Track vendor performance, compliance, and SLAs.
  • CLM (Contract Lifecycle Management) : Oversee supplier contracts, renewals, and amendments within compliance frameworks.
  • P&C Claims & Vendor / Supplier Expertise – Deep understanding of claims operations, supplier integration, and vendor performance management.
  • Agility – Ability to maneuver through ambiguity and drive progress in dynamic, evolving environments.
  • Communication Skills – Strong verbal and written ability to assess opportunities, use data to support recommendations, and present solutions across all levels of the organization.

    • Additional Attributes

  • Highly organized, capable of managing projects end-to-end
  • Analytical mindset with data interpretation and problem-solving skills
  • Results-oriented and proactive in escalating issues when necessary
  • Innovative thinker focused on value creation and member satisfaction
  • Team-oriented collaborator with a solutions-first mindset

    • Experience Requirements

  • 6+ years of experience in insurance operations, vendor management, or IT / business process integration
  • Proven expertise in P&C insurance processes (claims, underwriting, policy administration)
  • Experience with Guidewire system integration (required)
  • Proficiency with data analytics, dashboard creation, and performance scorecards
  • Familiarity with technology roadmaps, workflow management, and process optimization

    • First 90 Days Focus

  • Build relationships with key stakeholders, vendors, and internal teams.
  • Complete formal onboarding and gain understanding of internal governance and systems.
  • Learn P&C claims environment and supplier ecosystem.
  • Begin contributing to supplier integration, performance tracking, and data-driven optimization initiatives.

    • Ideal Candidate

    An organized, agile, and innovative problem solver with strong insurance and vendor management experience, who thrives in collaborative, fast-paced environments and can deliver business results through data, integration, and process excellence.

    Seniority level

    Mid-Senior level

    Employment type

    Contract

    Job function

    Business Development, General Business, and Finance

    Industries

    Banking, Business Consulting and Services, and Financial Services

    J-18808-Ljbffr

    Create a job alert for this search

    Consultant • San Antonio, TX, US