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General Manager (Sbarro)

General Manager (Sbarro)

Las Vegas PetroleumSavanna, OK, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Operations Management

  • Assist the General Manager in overseeing daily restaurant operations, ensuring smooth and efficient service.
  • Maintain and enforce company policies, procedures, and standards for food quality, service, cleanliness, and safety.
  • Monitor food preparation to ensure that meals are prepared according to Sbarro’s standards for quality and presentation.
  • Assist in managing restaurant opening and closing procedures. ​ jobhire.ai+7GrabJobs+7SimplyHired+7

Staff Management & Leadership

  • Help recruit, train, and onboard new employees, ensuring they are properly trained in their roles and company policies.
  • Supervise and motivate restaurant staff, providing guidance and support during shifts.
  • Delegate tasks effectively to team members, ensuring that work is completed in a timely and efficient manner.
  • Conduct regular performance evaluations and provide feedback to employees to promote growth and improvement.
  • Maintain a positive work environment, fostering teamwork, communication, and collaboration. ​GrabJobs

    • Customer Service

  • Ensure a high level of customer satisfaction by monitoring the quality of food, service, and guest experiences.
  • Handle customer complaints and concerns in a professional and timely manner, ensuring issues are resolved to the customer’s satisfaction.
  • Lead by example in delivering exceptional customer service, demonstrating professionalism and a friendly attitude.
  • Monitor customer feedback and implement strategies to improve guest experiences. ​ GrabJobs+1Monster.com+1

    • Financial Management

  • Assist in managing the restaurant’s budget, including monitoring expenses, labor costs, and food inventory to maximize profitability.
  • Help track sales, expenses, and daily financial records.
  • Assist with payroll processing and ensure that labor costs are within budget.
  • Help with inventory control, including ordering supplies and ingredients, and managing stock to minimize waste. ​ GrabJobs+1Monster.com+1

    • Safety & Compliance

  • Ensure compliance with all local, state, and federal health and safety regulations, including food handling, sanitation, and workplace safety.
  • Implement and enforce cleaning and food safety procedures for staff.
  • Oversee regular cleaning and maintenance of kitchen equipment and restaurant facilities. ​GrabJobs

    • Marketing & Promotion

  • Assist with local marketing efforts and promotions to increase awareness and drive sales.
  • Help execute promotional campaigns and ensure they are well communicated to customers.
  • Support initiatives that attract new customers and retain loyal ones. ​GrabJobs

    • Reporting & Communication

  • Regularly report to the General Manager regarding operational issues, staff performance, and financial status.
  • Provide feedback on restaurant performance and recommend strategies for improvement.
  • Maintain open communication with team members to ensure all goals and objectives are clearly understood. ​GrabJobs

    • Skills & Qualifications

  • Education : High school diploma or equivalent (required); a degree in hospitality management, business, or related field is preferred.
  • Experience : At least 2-3 years of experience in a supervisory or management role in the food service industry.
  • Leadership Skills : Strong leadership and interpersonal skills, with the ability to motivate and manage a team effectively.
  • Customer Service : Exceptional customer service skills with the ability to handle difficult situations in a calm and professional manner.
  • Financial Acumen : Experience managing budgets, controlling costs, and maximizing profitability.
  • Time Management : Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Communication : Strong verbal and written communication skills.
  • Problem-Solving : Ability to think on your feet and make quick, effective decisions.
  • Attention to Detail : High attention to detail in managing operations, food quality, and staff performance.
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    General Manager • Savanna, OK, US