Patient Service Representative - Full Time

Job Opportunity : Patient Care Support

Performs receptionist, registration, and clerical duties to support patient care with a strong focus on customer service.

Greet patients and visitors, answer and route calls, and provide clear, friendly assistance

Schedule and reschedule appointments using the electronic scheduling system

Register patients and verify demographic, billing, and clinical information for accuracy and completeness

Verify insurance benefits and, when needed, obtain precertification or authorization

Determine and collect point of service payments, including copays and deductibles, or refer to financial counseling

Maintain timely, accurate documentation and protect patient privacy

Coordinate with clinical and administrative teams to support smooth patient flow and reduce delays

Applicant requirements :

High school diploma or equivalent

Comfortable using computers with accurate data entry

Clear, professional communication in person and by phone

Reliable attendance and ability to multitask in a fast-paced setting

Scheduled Weekly Hours :

40

Scheduled Work Shift :

Job Exempt : No

Benefits :

Supporting all aspects of our employees' wellness

physical, emotional and financial

is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness :

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. + Employees have access to industry-leading leave for new parents. + A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness :

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness :

Career Mobility :

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development.

We know that our employees are our most valuable resource

they're how we grow our business and care for our community.

Equal Opportunity Employer M / F / Vet / Disability :

Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at 207-861-3440. Equal Opportunity Employer M / F / Vet / Disability : In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished. The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at 207-861-3440. EEO is Law (https : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf)